Customer Rep-Station

This is an interview position.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Qualifications Required: Bilingual. Job will be posted until July 26th 17h00

Salary Transparency: 21.83 - 31.01 CAD Hourly

Salary: Additional Details: Part Time - Monday to Friday 7h am - 12h DISCLAIMER

This job description is general and does not pretend to enumerate or be interpreted as an exhaustive list of all functions, responsibilities, and qualifications required of employees in this position. The incumbent will be required to perform any other task assigned, achieve the minimum required thresholds for any mandatory testing and training, work in a Windows environment, successfully follow periodic training, and maintain annual accreditations if applicable, and work on various shifts as needed for operational purposes. Incumbents in Quebec must be bilingual (French and English). In addition to the usual selection criteria, candidates for positions requiring driving as a fundamental skill must hold a valid license (e.g., class 5, G or 1[AZ]) and present a record with no more than two infractions and/or accidents in the 24 months preceding the application. Candidates will also be evaluated based on: 1) their annual driving record; 2) their interview performance; and 3) their results from administered driving evaluations.

Statement on Employment Equity

FedEx values diversity and inclusion in the workplace. Our company welcomes talent from all backgrounds, reflecting our customer base and the communities we serve. We offer a safe and respectful environment where every person can thrive. We particularly invite women, people with disabilities, Indigenous peoples, members of cultural communities, and 2ELGBTQ+ individuals to apply. Our Human Resources team will adapt the recruitment process according to your specific needs.