Senior Functional Analyst, HRIS

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

Responsabilities

• Operational Management
• Identify, analyze, and validate stakeholder needs and process.
• Provide support and training to stakeholders (particularly HR) to enhance the overall user experience.
• Configure, review, and maintain Workday system, including business process design, security, and audit implementation.
• Be responsible for defining objectives, scope, timelines, phases, milestones, and establishing budgets for HR platforms projects and continuous improvements.
• Under general supervision, provide guidance, leadership, and quality review of the work performed by less experienced analysts, as needed.
• Projects and Continuous Improvement
• Work on implementation projects of new modules independently.
• Create and maintain process flow, configuration, operational, and user documentation.
• Identify opportunities and areas for business process improvement to drive value and increase efficiency within technology tools, while ensuring data quality, consistency, and standardization.
• Monitor new features released by Workday and recommend appropriate adoption and deployment plans.
• Data and Analytics
• Document business and functional requirements, translating them into technical specifications while incorporating data governance and data quality rules (validation, standardization, controls).
• Establish and monitor data quality metrics, produce regular analysis, and collaborate with HR teams to improve data entry and data management practices.
• Maintain collaboration with other IT, Finance, and Payroll stakeholders, as well as with external vendors, working autonomously.
• Governance and Security
• Ensure compliance with existing security policies regarding data integrity, confidentiality, and availability.
• Identify and document integration requirements for applications within Workday, and ensure data consistency and alignment across systems (payroll, finance, IT).
• Participate in root cause analysis of data flow issues, recommend and implement sustainable solutions, including automated controls and preventive mechanisms.

Qualifications

• At least 5 years' experience as a HR IS Business or Functional Analyst
• Minimum 3 years' experience HR IS project management or implementation
• At ease on Data Quality topic, analysis and audit
• Workday Knowledge
• Bachelor's degree in IT, HR or related field
• PMI-PBA certification
• The role involves daily (or regular) communication with pan-Canadian stakeholders.
• Excellent oral and written communication skills
• Ability to analyze and synthesize information
• Ability to influence and negotiate
• At ease and autonomous in a growth environment
• Organizational skills, attention to detail and good judgment are a must
• Experience in the Transport/Logistics sector, an asset
• Why Join Us?

At Intelcom | Dragonfly , you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

• On-site gym with a personal trainer
• Employer-provided lunch of your choice
• Comprehensive group insurance
• Group RRSP plan
• Care \& Well‑Being Activities
• Partial reimbursement for public transportation
• Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

*Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.*