Loading Dock and Gate Technician

We are currently recruiting loading dock and gate technicians to join our rapidly expanding team! Crown Lift Trucks is the first distributor of material handling equipment in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in Ontario and Quebec, offering complete service solutions, including maintenance programs, parts supply, and training. Benefits and Social Benefits* Competitive pay, no shift differentials * Annual allocation for tool purchases * Comprehensive social benefits, including: medical, dental, vision, short- and long-term disability, life insurance, and more * Retirement plan * Allocation for safety boot purchases * Company-provided service vehicle, with fuel, insurance, and repair costs covered * Company-provided cell phone * Opportunities for continuous professional development * State-of-the-art training facilities The Position Responsible for visiting clients to install, maintain, and repair loading dock and gate equipment, as well as other industrial building accessories. * Visit clients to troubleshoot, diagnose, repair, install, maintain, and ensure the upkeep of all types of loading dock and gate equipment. * Plan and coordinate interventions according to the daily repair schedule. * Discuss with clients the problems and difficulties encountered. * Prepare estimates for repair costs. * Perform safety and functionality tests. * Complete and process necessary administrative documents. * Manage stock levels of spare parts accurately according to branch directives. Retrieve parts and restock the vehicle. * Maintain all required safety equipment provided with the vehicle. * Follow all required training. * Perform any other tasks assigned. Physical Requirements* Ability to safely operate lift trucks and service vehicles * Ability to sit, stand, walk, bend/stoop/turn, crouch, reach below knee level, grasp/take objects, work with arms extended, and work above chest level * Ability to lift/carry/push/pull up to 22 kg * Ability to occasionally lift/carry/push/pull up to 45 kg, reach above shoulder level, climb stairs, use ladders, exert twisting force, use vibrating tools, and perform pinching * Exposure to varying weather conditions Education and Qualifications * High school diploma * Valid driver's license * Seven to ten years of prior experience (desirable) * Strong mechanical aptitude and knowledge of electrical/electronic and hydraulic systems * Ability to read and understand hydraulic and electrical schematics * Ability to perform arc welding on mild steel * Must be familiar with tools and equipment * Basic computer skills and practical knowledge of Microsoft Office programs * Strong organizational, customer service, communication, and interpersonal skills * Proficiency in English (intermediate level) is required 10% of the time to read technical documents or respond to emails from English-speaking suppliers when French is not available. At Crown Lift Trucks, we believe in equity and transparency. While most of our hiring decisions are made by people, we may use technologies, including AI-based tools, to support certain steps of the process, such as pre-screening or assessments. Where applicable, these tools are always used in conjunction with human review. We welcome applications from individuals with diverse backgrounds and do not require Canadian work experience for this position. This job posting is intended to fill a currently vacant position (and not to constitute a future candidate pool). Please note that at this time, all new hires must undergo a criminal background check to be eligible for employment. We are an equal opportunity employer. If you are selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of any required accommodations to ensure your full participation on an equal footing.