Operations Team Member

Operations Team Member | Operations and Care Center Services

Location: Sherbrooke (Quebec)

Salary: $20.00/hour

Hours: Full-time

Benefits: One of the best benefits programs in the industry

• *No industry experience required. We will provide all the training needed to succeed.*
• Do work that makes a difference, every day

At Gateway Services, we support families during one of the most difficult times of their lives by offering compassionate care services after the death of their pet.

As an Operations Team Member, you will contribute to ensuring that every animal entrusted to our care is treated with dignity, respect, and special attention to detail. By working alongside an engaged and caring team, you will have a direct impact on our partner veterinary teams and the families we support.

*No industry experience required. We will provide all the training needed to succeed.*

Why choose Gateway?

At Gateway, you are not just joining an employer.

You are part of the largest provider of post-mortem pet care services in North America, serving thousands of veterinary hospitals and families every day. We invest in our employees by offering competitive pay, excellent benefits, paid training, advancement opportunities, and human and accessible leadership.

Benefits you will appreciate

We believe that taking care of our employees is just as important as taking care of the families we serve.

• Competitive hourly wage
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer matching contributions
• Life insurance paid by the company
• Long-term disability insurance paid by the company
• Paid vacation and holidays
• Paid training and professional development opportunities
• Employee assistance program (EAP)
• Gateway CarePath for emotional well-being
• Health savings account and flexible spending accounts
• Pet insurance
• Employee discount program
• Professional advancement opportunities
• Exclusive to Gateway

Taking care of animals and supporting grieving families can be emotionally challenging. That's why all members of our team have access to Gateway CarePath, our confidential emotional well-being and resilience program, specially designed for employees working in post-mortem pet care services.

What you will do

• Operate cremation equipment according to established procedures.
• Process and package ashes with precision and care.
• Create commemorative products, such as paw prints and other keepsakes.
• Perform quality checks to ensure each order is completed correctly.
• Maintain a clean, safe, and well-organized work environment.
• Collaborate with colleagues to achieve daily production goals.

This position is for you if…

• You enjoy manual and physical work.
• You have a keen eye for detail.
• You are reliable and punctual.
• You enjoy working in a team.
• You follow health and safety procedures.
• You are comfortable working around deceased animals.
• You are proud to provide quality work.

Work Environment

• In-person position at a Gateway Care Center.
• Active position requiring standing, walking, and lifting throughout the shift.
• Ready to build a meaningful career?

If you are looking for more than just a job and want to build a career at a company that values people, purpose, and professionalism, we would like to meet you.

Apply today and join the Gateway team!

Monday/Friday: 4:00 PM - 12:00 AM