Workplace Environment Coordinator

Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with over $73 billion in residential and commercial mortgage loans under administration. We have the trust of many of Canada's most important financial institutions.

Based on CMLS's 50 years of mortgage expertise and powered by Mortgage Cloud's exclusive technology and nesto's AI-driven innovation, we transform decades of industry knowledge into scalable automation and smart lending solutions. With over 1,000 employees across Canada, our mission is clear: building Canada's future mortgage ecosystem.

We have built a prized culture and are looking for someone to help us take it to the next level. It's not just about answering the phone; it's about owning the experience of the Montreal office and actively finding new ways to make our workspace more engaging, professional, and welcoming every day.

Your Impact

Workplace Operations and First Impressions

• Create a welcoming experience for employees, clients, and visitors by managing workplace needs and reception operations.
• Orchestrate and manage highly important events.
• Coordinate daily office operations in Montreal and Quebec, including meeting rooms, access management, onboarding/offboarding, office services, and facility support.
• Maintain an organized and client-ready workspace by managing supplies, vendors, inventory, equipment, and administrative files.
• Manage mail, document distribution, and office communications.
• Serve on the Health and Safety Committee, support workplace health and safety initiatives and compliance requirements, while maintaining current first aid and fire safety certifications.
• Collaborate with the national Workplace Experience team to support inter-office initiatives and ensure consistent workplace experiences.

Events, Culture, and Employee Experience

• Help create a positive employee experience by identifying opportunities to improve workplace processes and services. Coordinate internal and external events, including networking activities, employee celebrations, client meetings, catering, invitations, communications, and on-site logistics.
• Contribute to employee engagement initiatives by participating in social committees and company fundraising efforts.

Travel and Business Support

• Coordinate employee travel arrangements, manage travel platform requests, and support company events with travel logistics.
• Oversee travel expense management, including corporate credit card reconciliation.

Who You Are

• 3 years of experience in office administration, workplace management, hospitality, customer service, or a similar fast-paced environment.
• Experience in coordinating office operations, vendor management, events, travel, and administrative processes.
• Proficiency in Google Workspace and Microsoft Office.
• Bilingual in English and French, with strong written and verbal communication skills.
• Ability to work autonomously, manage competing priorities, and meet deadlines.
• Willingness to travel to our Quebec office on a monthly basis.
• Please note that, given that we serve clients across Canada, bilingualism is essential for this role. You may be required to communicate in both French and English.

What Makes You Successful

• You take initiative, anticipate needs, and proactively identify solutions before challenges arise.
• You create positive workplace experiences by maintaining an organized, welcoming, and efficient environment.
• You are adaptable, resourceful, and comfortable with changing priorities.
• You build strong relationships through collaboration with employees, vendors, and cross-functional teams.
• You take ownership of your work and follow through to ensure tasks are completed from start to finish.

We Offer

• Health and Well-being: Comprehensive health insurance (medical, vision, dental) and health and wellness spending accounts.
• Mental Health Support: 24/7 unlimited access to telemedicine, EAP, and mental health services for you and your family.
• Time Off: 4 weeks of paid vacation, plus personal/sick days and all legal holidays.
• Future Planning: Employer-sponsored REER contribution program.
• Family Support: Robust maternity/paternity leave and parental leave programs.
• Working at Nesto Group

You will work directly with Nesto Group's technology leadership and be part of the corporate services team actively building and constantly raising the bar on what employee experience looks like. There is real latitude to shape things here, and the organization truly cares about doing things right.

This is a highly visible role with clear growth potential for the right person.

Diversity and Inclusion

At Nesto Group, we believe the best results come from diverse perspectives and inclusive teams. We are committed to fostering a culture of equity, belonging, and respect, and strongly encourage applications from women, people of color, LGBTQIA+ individuals, and people with disabilities. We are committed to building a workplace where everyone is welcomed and can bring their best selves to work.

Ready to Join Us?

We appreciate your interest in Nesto Group. We review applications immediately and will continue until the position is filled. While we thank all candidates for their time, please note that we will only contact those selected for an interview.