Expert System Analyst

Company Description

Vidéotron, one of the main telecommunications companies in Canada, maintains a unique and privileged relationship with the population and is highly respected by its clients, being the most admired telecommunications company among Quebecers.

Working at Vidéotron means joining a company at the forefront of technology that is constantly growing. It also means joining experienced, multidisciplinary teams ready to share their knowledge.

The person holding this position analyzes, designs, and implements information technology solutions that meet business needs.

They work in complex contexts (multi-system, multi-team) and assume full responsibility for the analyses, designs, and functionalities delivered.

1. Needs Analysis and Advisory Role

• Meet with clients to understand business needs
• Act as an advisor to internal and external clients
• Participate in the strategic orientation of systems (master plans)
• Evaluate different approaches, methods, and tools to recommend optimal solutions

2. Design and Architecture of Solutions

• Design and configure complex solutions
• Ensure compliance with architectural guidelines
• Develop data models and processing structures
• Define data conversion strategies
• Produce functional and technical analyses

3. Delivery and Quality of Solutions

• Manage functional and integrated test scenarios
• Integrate specifications into CI/CD pipelines to ensure automated validation
• Ensure consistency between specifications, code, and infrastructure
• Participate in trials with the deployment teams (MEO)

4. Support and Continuous Improvement

• Provide support for delivered solutions
• Analyze and correct anomalies
• Maintain and monitor system documentation
• Participate in large-scale corporate projects

5. Coordination, Planning, and Leadership

• Plan work and establish schedules
• Coordinate the different phases of implementation
• Train, mentor, and support less experienced analysts

Use of Artificial Intelligence

• Experience with AI tools (Copilot, LLMs) for:
• + Accelerating development
• + Generating tests and specifications
• + Ensuring compliance with requirements

Education and Experience

• University degree in computer science or related field
• More than ten (10) years of experience in computer science
• Minimum of five (5) years of experience in DevOps
• Excellent analytical and synthesis skills
• Ability to guide technological decisions
• Ability to effectively advise clients, architects, and management
• Ability to intervene at different levels of the organization
• Excellent communication, negotiation, and writing skills
• French and English (oral and written) *The employee will need to communicate with English-speaking clients and may need to communicate in English*
• Ability to coach, train, and support teams (DevOps & AI)

Technical Expertise

• Excellent mastery of DevOps practices and CI/CD/CT pipelines
• Expertise in Spec-Driven approaches (API-first, contracts, tests)
• Advanced knowledge of Infrastructure as Code (IaC)
• Very good understanding of the software lifecycle (SDLC)
• Experience with various methodologies (agile, iterative, traditional - e.g., Macroscope)
• Required Availability Outside Standard Working Hours

Additional Information

• Enjoy comprehensive group insurance according to your needs and a collective pension plan (depending on the position);
• Benefit from discounts on Vidéotron services up to 80% as well as from our partners;
• Take advantage of the 4 seasons schedule and distribute your hours over 4.5 days (depending on operational needs);
• Resource yourself by purchasing up to 2 additional weeks of vacation;
• Promote your health through the well-being program that values physical, psychological, financial, and social health;
• Adopt healthy lifestyle habits by taking advantage of free access to the fitness room during your visits to the office;
• Benefit from the employee assistance program at all times, including telemedicine;
• Participate in projects that have an impact and take on challenges that will allow you to exceed yourself;
• Develop your full potential and imagine everything you can become within the Québecor family through our various career opportunities;
• Seize the opportunity to collaborate on the success of a company that shares your values by supporting, among others, nearly 400 organizations!

Check out our activity report to get an overview of the projects you could contribute to!

We value your uniqueness!

We are committed to creating and maintaining an accessible, equitable, and inclusive work environment to represent diversity within the community in which the company operates. We ensure that we offer a work environment where each person is valued and respected for who they are, allowing them to reach their full potential. We are eager to discover all the facets that make you a unique person!

We are committed to offering accessibility measures to those who request them. If you need accommodations at any stage of the process, please do not hesitate to let us know during your initial exchanges with us.

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Job Location

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