Customer Relations Agent and Valet (On Call)

Start Date: ASAP

Location: Montreal

Hours: On Call with Availability from Thursday to Sunday /or Monday to Wednesday

Eminent Valet is seeking dedicated and motivated drivers-valets to join our renowned and experienced team. A leader in the valet industry in Canada, Eminent Valet has built a strong reputation for the excellence of its customer service. We are proud to be one of the largest valet companies in the country.

Our operations span several major Canadian cities, where we continue to set standards in quality, reliability, and professionalism. By joining Eminent Valet, you become part of a dynamic organization that values dedication, integrity, and a commitment to exceptional service.

What We Offer

• Competitive pay: $18 per hour + tips based on performance (uncapped)
• Advancement opportunities within the organization
• On-the-job training and supervision by management
• A professional and stimulating work environment

Responsibilities

• Ensure continuous presence at the hotel entrance during operating hours
• Welcome customers professionally and provide immediate assistance
• Safely park, retrieve, and return customers' vehicles
• Perform visual inspections of vehicles and report any existing damage
• Assist customers with their luggage and manage storage space as needed
• Communicate effectively with supervisors regarding vehicle flow or delays
• Maintain cleanliness and order at the hotel entrance and surrounding areas
• Adhere to all safety procedures, including those related to winter conditions
• Maintain a professional, punctual, and respectful behavior at all times
• Support management in various operational tasks as needed

Requirements

• Valid driver's license with clean driving record
• Candidate must currently reside in Canada
• Candidate must be 22 years or older for insurance reasons
• Comfortable with both automatic and manual vehicles
• Bilingual (French-English) is mandatory to ensure smooth communication with customers and the team
• Strong communication skills
• Ability to work in a fast-paced and demanding environment
• Good physical condition, able to stand for long periods
• On Call Availability: Thursday to Sunday /or Monday to Wednesday