Information Officer

Ministry or Organization: Sûreté du Québec

Number of Positions: 1

Employment Status: Occasional

Description of the Ministry or Organization

The Sûreté du Québec is committed to maintaining public peace, order, and security, as well as preventing and combating crime. Its members ensure the safety of people and property, protect rights and freedoms, are attentive to the needs of victims, and collaborate with the community. As a national police force, the Sûreté du Québec supports the police community, coordinates large-scale police operations, contributes to the integrity of state institutions, and ensures the security of transportation networks under its jurisdiction. Additionally, it manages a central intelligence service that it makes available to other law enforcement agencies.

Do you want to contribute to the police mission?

Working at the Sûreté du Québec means contributing to significant and impactful projects that play a crucial role in ensuring the security of all Quebec society.

General Information

The position is to be filled at the Firearms and Explosives Control Bureau of the Principal Directorate of Strategy and Institutional Affairs.

Unit Mandate

The Firearms and Explosives Control Bureau manages activities related to the administration of the Firearms Act (FA) and its regulations, the Act to Promote the Protection of Persons Engaged in an Activity Involving Firearms and Amending the Act Respecting Safety in Sports, as well as the portion of the Criminal Code dealing with firearms and other weapons and their related regulations. In this capacity, it coordinates activities related to firearms permits. It also provides legal and training advice regarding the FA. It also coordinates activities related to the issuance of explosives permits.

Your Role Will Consist Of

• Provide information to a diverse clientele (citizens, police officers, lawyers, healthcare professionals, etc.) on the application and administration of legislative and regulatory provisions of the Firearms Act, the Explosives Act, and their regulations.
• Assist individuals and groups in identifying their needs and validate information in specialized databases before disclosing it.
• Guide the clientele on the procedures or processes to follow and inform them on the status of an application.
• Ensure that information is recorded in the registers provided for this purpose when required.
• Receive and analyze all correspondence and concerns from the clientele and interveners, including citizens, police officers, healthcare professionals, and psychosocial interveners.
• Ensure that all questions are asked to collect and record complete information on the psychosocial and criminal profile of the person of concern.
• Ensure that the file of concern is immediately transmitted to the investigation team for rapid processing.
• Finalize the processing of admissible firearms permit applications by approving them.
• Compensation
• $44,653 to $61,163*

*The compensation is determined based on the relevance of your education and experience in relation to the position. Therefore, it is important to detail them well in your application form, which will serve as a reference.*

The amounts associated with the different levels can be viewed on the website of the Treasury Board Secretariat.

Work Location

The position to be filled is located at 1701 Parthenais Street in Montreal.

Telework / In-Person

The hired person may be authorized to telework up to a maximum of two days per week, in accordance with the Treasury Board Secretariat's Telework Policy for Public Service Personnel.

Our Distinctive Benefits

Consult the entire set of working conditions of the public service.

Desired Profile and Application Procedures

Job Requirements

• Hold a high school diploma (DES) issued by the competent authority or a certificate of studies whose equivalence is recognized by the competent authority;

The candidacy of a person who is in the process of completing the last year of studies required for the acquisition of the required diploma may be considered.

Each missing year of schooling can be compensated by one year of relevant schooling of equal or higher level than that required or by two years of paid or unpaid work experience, including family caregiving. The DES can also be compensated by a professional specialization certificate or a professional studies diploma.

For consideration, any schooling completed outside of Canada must be subject to a comparative evaluation (equivalence certificate) issued by the Ministry of Immigration, Francization, and Integration.

• Have at least one year of relevant experience in the duties of the Customer Support Agent class.
• Possess Canadian citizenship or permanent resident status or a work permit issued by the competent federal authority.

A person awaiting proof of permanent resident status or a work permit may submit their candidacy to the present selection process. However, they must be authorized to work legally in Canada at the time of their appointment.

• Have appropriate knowledge of French for the functions.

Condition to Satisfy for Occupying the Position

• The obtaining of this position is conditional upon the results of a security investigation to demonstrate that no concerning elements regarding your morals are incompatible with the functions and duties of this position.

Other Elements of the Desired Profile

• Analytical and synthesis spirit
• Rigor
• Judgment
• Probity
• Autonomy
• Communication, tact, and diplomacy
• Application Procedures
• Your application must be submitted no later than August 8, 2026, at 11:59 PM.

Only applications received through the public service online application platform will be considered. No resumes are accepted.

Supporting documents for the application will be requested later.

It is your responsibility to submit a complete and detailed application, as only the information included will be considered to establish the correspondence with the desired profile and determine the compensation, if applicable.

If you possess the mentioned assets, select them in the predefined list of the "Asset" section of your profile. If some assets are not listed there, please indicate them in another section of your profile (e.g., professional experience section).

Once submitted, the application is no longer modifiable. However, it can be withdrawn during the display period to be corrected and resubmitted before the deadline.

Only the selected individuals will be contacted.

Questions? Contact Us!

Job Information: Mr. Hugo Petit at Hugo.Petit@surete.qc.ca

Selection Process Information: Civil Appointment Service at processusdotationcivile@surete.qc.ca

Please indicate the selection process number in the subject line of your email.

If you experience difficulties creating your account or submitting your application, you can contact the Civil Appointment Assistance Center in Quebec at 418 528-7157, or elsewhere in Quebec, at the toll-free number 1 866 672-3460.

*The Quebec Public Service applies* measures of equal employment opportunity *to the benefit of visible minorities, ethnic minorities, persons with disabilities, Indigenous peoples, and women.*

Consult our website and follow us on social media!

Work Location Address(es)

• 1701 Parthenais Street, Montreal, Quebec, Canada, H2K3S7
• Administrative Region
• Montreal
• Employment Domain
• Administration, business, accounting, and finance
• Justice and public protection
• Job Category
• Office jobs
• Body - Employment Class
• 507.30 - Customer Support Agent
• Availability
• Week
• Schedule
• Day
• Number of Hours/Week
• 35 hours
• Target Start Date
• August 31, 2026
• Publication End Date
• August 8, 2026