Wireless Sales Consultant

Some of the tasks

As a Wireless Sales Consultant, you are an expert in customer experience within the wireless service. You contribute to our culture where you will work, learn, and grow for our customers and associates. Passionate about wireless technology, you continuously enrich your knowledge by committing to your personal development and interacting with the team of the largest stores and other commercial units to share your expertise. This is primarily a sales representative position, where you help our individual and business customers achieve their work and learning goals by sharing your knowledge, experiences, and enthusiasm for the latest wireless products, services, and trends.

More specifically, you will be responsible for

• Connecting, sharing, and establishing partnerships with customers, identifying and converting wireless and wired product sales opportunities
• Assisting customers by meeting their needs and exceeding their expectations. Be an expert in our company's products and services. Reach out to customers and follow up with them to solicit feedback on sales; promote additional products and services that create value
• Collaborate with the entire store team to promote offers. Generate enthusiasm for wireless and encourage recommendations
• Achieve personal sales targets
• Maintain the company's merchandising standards, including current prices
• Promote compliance with asset protection procedures and confidentiality standards
• Stay up-to-date through various internal communication channels (mobile app, intranet, bulletin boards, etc.)
• Effectively resolve customer concerns and refer to management, if necessary

Some prerequisites

• 3 months to 1 year of experience in sales, particularly in wireless product sales
• Have a customer focus and be service-oriented
• Demonstrate strong sales skills
• Show the ability to lead others
• Ability to communicate effectively with customers using a variety of methods
• Ability to plan, organize, and prioritize effectively to fulfill daily responsibilities and serve our customers
• Knowledge of technology
• Curious
• Accessible
• Passionate
• Capable of finding solutions

Some of the benefits

• Discounts for associates
• Medical and dental care plans
• REER/RPDB
• Performance bonuses
• Learning and development programs
• And more...

We value transparency in our hiring processes. Artificial intelligence may be used at certain stages to pre-screen, evaluate, or select candidates. However, a human evaluator makes all final decisions. This posting concerns an existing vacant position.