Restaurant Manager

The restaurant manager in the fast food industry is responsible for generating revenue that exceeds guest expectations while adhering to operational standards, achieving the expected financial results, and creating a work environment focused on the climate.

Skills

• Maintain relationships with other management team members, the A&W Business Director, guests, suppliers, and representatives from the CSST, fire service, Labour Standards Commission, and, if applicable, the mall management.
• Assistant managers, if any, report directly to the incumbent. Hourly employees, including shift supervisors, also report to the incumbent.
• Lead a diverse and guest-focused team in a high-volume restaurant where a positive work environment is crucial.
• Read and understand financial statements.
• Demonstrated ability to solve problems, innovate, and implement changes to improve restaurant success is also critical.
• Strong skills in selecting, training, and developing employees are essential.
• The manager must also have a valid driver's license and regularly have access to a vehicle.

Work Conditions

• Work in a fast-paced environment
• Work in a diverse environment where people with different personalities and attitudes interact
• Work together as partners, collaborating with colleagues
• Work with hot products and equipment
• Work with cleaning products and chemicals
• Work in a noisy environment
• Work with sharp objects (knives, slicers, etc.)
• Use a portable ladder or step stool, if necessary

Physical Requirements

• Stand for long periods (up to eight hours)
• Occasionally lift heavy boxes during inventory (maximum of 50 lb)
• Perform repetitive tasks (prepare and gather order items and periodically clean the restaurant, for example)
• Stay alert to ensure your own safety and that of your colleagues and guests at all times
• Maintain good personal hygiene habits and adhere to uniform standards
• Be able to handle stressful situations

Why work at A&W?

• We are proud to serve top-quality ingredients prepared in the best way possible.
• We constantly strive to do things right, even when it's not easy.
• We care about animal welfare, our environmental impact, the quality of our food, the people we employ, and the communities we serve. Therefore, we always strive to behave impeccably, no matter the challenge.
• We all have lives outside of work. That's why we offer flexible hours so you can work the number of hours you want.
• You will be paid to develop your skills. A career with us will allow you to acquire excellent communication and customer service skills. You will also develop your teamwork and ability to work under pressure, not to mention the chance to prepare some of the most delicious food in Canada.
• We offer a competitive salary.
• As a large company with a small business culture, we are proud of the enthusiasm and innovation that continue to drive us. To ensure that this commitment to improvement remains a priority, we follow a set of guidelines we call our Climate Objectives. They are part of the secret recipe that makes A&W a great place to work.

REQUIREMENTS

• Valid Canadian work permit
• Driver's license
• Effective means of transportation
• Available at all times

Working at A&W is more than just sharing a passion for real good burgers. By joining our team, you will be at the forefront of helping us change the face of fast food. Whether it's eliminating plastic straws, introducing a Root Beer made with natural flavors or being the first restaurant chain in the country to offer the Beyond Meat Burger, featuring a 100% plant-based patty, we have never been the kind of company to wait for change with arms crossed. For us, it's important to do things right for our food, our employees, our community, and our environment.

Candidates applying for this position will be applying to an A&W restaurant owned and operated independently by a local Franchisee. All hiring decisions are made by the local Franchisee.