General Manager

In Saint-Hyacinthe

Company: Chartwell Ste-Marthe

Status: Position available

Type: Full-time

Work schedule: Day

Salary: To be determined

Category: Management

Work location: Saint-Hyacinthe

If you

• enjoy seniors with a beautiful life experience and stories to tell;
• enjoy maintaining a care relationship based on trust and respect;
• enjoy seeing people's reactions when they live a "Wow" moment.
• Read on!

What Chartwell offers you

• Its deep vision of being dedicated to the well-being of our residents, their families, and our employees.
• The opportunity to evolve your career with us.
• The chance to work with colleagues sharing the same ideas.
• Excellent collective insurance benefits.
• Access to a retirement savings plan (REER).
• Free meals.
• A flexible schedule to allow a balance between professional and personal life.

What you will do

• Plan and establish short and medium-term objectives, activities, and development projects for the residence, as well as human resources, financial, and technical needs to ensure the achievement of set objectives in accordance with the business plan.
• Achieve, through supported teamwork, the residence's objectives by promoting the organization's values and ensuring coordinated management through regular meetings with its managers.
• Supervise the residence's accounting activities (reports, billing, collection, etc.).
• Ensure, at the general administration level of the residence, that an effective service is offered to residents, resolve problems, in accordance with existing policies and procedures.
• Ensure, in collaboration with the leasing advisor, proactive management regarding the marketing of offered services, either through targeted advertising or involvement in the community to have good visibility and maximize the occupancy rate. Also, monitor the competition to adjust the service offer.
• Mobilize and manage your team, ensure task distribution, and periodically evaluate their performance. Advise your managers in supervising their staff.
• Keep your knowledge up-to-date regarding developments in the field of retirement residences and laws governing this industry.
• Determine the training or skill development needs of your staff to enable them to acquire or update the knowledge necessary to perform their tasks or respond to new needs.

What you will need

• Bachelor's degree in business administration or equivalent experience.
• Several years of experience in a management position or a service company.
• Demonstrate Chartwell's RESPECT values.
• Leadership.
• Results-oriented.
• Supervisory skills.
• Strong listening and communication skills.
• Customer service orientation.
• High availability and flexibility regarding schedules (weekends according to the rotation established with the existing management team).
• Proficiency in Office Suite and computer tools.
• Submit your application

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