Performance, Data and Planning Analyst - Terrebonne

The incumbent, reporting to the Director of Operational Planning and Performance, plays a key role in driving the organization's operational performance. They act as a strategic link between the BI teams, planning, operations, and other departments of Keolis Canada (HR, Safety, Finance, etc.) to transform data into actionable insights, identify deviations, and support informed decision-making.

The position also aims to secure planning activities by providing ad-hoc support during scheduling production cycles.

MAIN RESPONSIBILITIES

• Analyze performance indicators to better understand operational issues and identify improvement levers
• Regularly monitor operations, detect deviations, and contribute to their resolution with the relevant teams
• Produce clear analyses to understand the causes of issues and support management decisions
• Propose concrete, measurable, and field-relevant improvement initiatives
• Contribute to financial planning and budget tracking
• Gather, clarify, and structure information needs to facilitate the development of useful and adapted solutions
• Collaborate with data experts to evolve dashboards and make them more relevant to users
• Contribute to the reliability and consistency of data used in analyses and tracking
• Identify automation opportunities to reduce manual tasks and improve efficiency
• Contribute to the implementation of simple and effective data management practices
• Transform analyses into simple, useful, and action-oriented recommendations
• Present results clearly to help teams quickly understand the issues
• Accompany teams in interpreting data and tracking identified actions
• Contribute to the development of a performance, continuous improvement, and data-driven decision-making culture
• Provide ad-hoc support to planning activities during periods of high activity
• Contribute to the analysis of operational needs and impacts
• Collaborate with planning teams to support the continuity and fluidity of operations
• Work with key teams, including operations, planning, finance, and data experts
• Create bridges between field needs, available analyses, and solutions to be implemented

JOB REQUIREMENTS

• Bachelor's degree in administration, operations management, business analytics, statistics, industrial engineering, or a related field; a combination of equivalent education and relevant experience may be considered
• 3 to 5 years of experience in performance analysis, data valuation, continuous improvement, or operational analysis
• Experience in an operational environment, such as transportation, logistics, or services, is considered an asset
• Excellent mastery of Excel, including modeling, data consolidation, and advanced analyses
• Good knowledge of data structuring, transformation, or automation tools, such as Power Query or equivalent tools
• Understanding of data visualization environments, such as Power BI or other dashboards
• Interest in using artificial intelligence and automation tools to improve the efficiency of analyses and processes
• Analytical skills
• Autonomy
• Results-oriented
• Ability to vulgarize issues and propose concrete solutions
• Intermediate English required. (Keolis Canada is a company that manages operations for various divisions across Canada). It is essential that the person in the position can communicate in both official languages
• Ability to collaborate effectively, communicate clearly, and adapt easily in a dynamic and cross-functional environment.

JOB TYPE

• Full-time permanent position (40 hours per week)
• Hybrid mode
• A minimum of two (2) days of in-person work is required to ensure positive collaboration between teams
• Job location in Terrebonne
• Work schedule from Monday to Friday
• Mobility: Frequent travel between sites (Lanaudière, Rive-Sud, Montreal, and as needed, Quebec)

The company subscribes, for all levels of the organization, to the policy of professional equality (international GEEIS standard) between men and women and the representative diversity of the communities in which it operates. The use of the masculine in the description is solely to simplify writing and understanding for the reader.