SUSTAINABLE ASSETS - Manager, Receiving and Shipping

As the Manager of the Shipping and Receiving Department, you will be responsible for managing all aspects of the department and contributing to the company's objectives by handling, maintaining, storing, and distributing goods to ensure customer service standards are met, enabling sales and store profitability. The Manager of the Shipping and Receiving Department will maintain an efficient flow of goods from the receiving door to the sales floor while ensuring a high level of inventory integrity.

• Receive merchandise at the store as well as local deliveries and ensure proper documentation of the receipt and return of goods.
• Process all required documents and maintain adequate files for reporting and tracking. Ensure that appropriate receiving standards are met in accordance with standard operating procedures. Ensure that appropriate procedures are followed for shortages and surpluses.
• Ensure awareness and compliance with GT audits for everything related to shipping and receiving functions. Be able to complete the personal audit portion that applies to your role. Identify areas of opportunity and the action plan with the executive team.
• Organize the warehouse, assemble and display pre-packaged items. Maintain a clean and organized work area in accordance with policies, procedures, and safety rules.
• Complete planogram adjustments and ensure that the display is presented according to operational standards.
• Assist in the proper execution of merchandising to maximize sales, revenue, and customer satisfaction.
• Provide support in the development of sales floor standards, visual merchandising, customer service standards, and sales techniques.
• Manage product transfers to other stores, incoming and outgoing.
• Monitor shipments and verify shipping receipts as needed.
• Ensure responsibility for completing the inventory cycle and adhering to the inventory cycle schedule of the Store Support Center.
• Ensure responsibility for vendor returns and vendor return tracking.
• Monitor special orders.
• Ensure that the available actual inventory is received accurately and matches the inventory in the inventory management system. Manage any negative inventory discrepancies to ensure accurate inventory in the inventory management system.
• Support the company as needed, which may include filling in for the Director on an as-needed basis or assisting the customer service or sales departments.
• Set prices and label incoming products with great attention to detail.
• Assist with inventory adjustments and price changes.

ESSENTIAL REQUIREMENTS AND QUALIFICATIONS

• A high school diploma and computer skills are preferred.
• One to three years of relevant experience in the retail sales field.
• One to three years of experience in the receiving field is an asset.
• Strong organizational and file management skills.
• Ability to lift repetitive loads, ability to display according to operational standards, and ability to maintain the store's stocking capacity. Ability to lift, bend, and carry objects (20-25 lb) continuously.
• Ability to use necessary equipment (e.g., pallet jack).
• Be motivated and have the ability to work autonomously.
• Wear safety shoes.

Working Hours

• Flexible schedule – some weekends and evenings.
• Work varied shifts, including weekends and holidays.

What we offer

• You will play an important role in a great team that shares your passion for sports and style.
• You will work in a collaborative and cooperative environment where your contributions will be valued and recognized. You will be part of a hybrid environment, collaborating with industry experts and learning from them, fostering a sense of belonging and growth.
• We offer professional growth and competitive compensation, with many career development opportunities within our organization and the Sporting Life Group as a whole.
• Incomparable benefits, including full health, dental, and vision care coverage, as well as access to our exceptional discounts at Golf Town, Sporting Life, and Team Town Sports, which can be shared with your friends and family.
• Who we are:

Golf Town has become the home of golf in Canada. Our website and stores across the country offer everything golfers need to play their best. Golf Town stores and website are true sanctuaries where golf enthusiasts come to try on and buy products, improve their knowledge, and enhance their game. Our large-format stores, averaging 18,000 square feet, allow us to offer an unmatched selection of the best golf brands. Whether our customers are looking for clubs, bags, balls, shoes, apparel, accessories, or gift ideas, we are a true paradise for golfers.

Golf Town is part of Sporting Life Group, a Fairfax Financial Holdings Limited company and a leading Canadian retailer focused on the active lifestyle, bringing together the iconic brands Golf Town, Sporting Life, and Team Town. From coast to coast, Golf Town, Sporting Life, and Team Town stores inspire Canadians to get out and adopt an active lifestyle, whether it's playing on some of the best golf courses in Canada, running on trails, feeling the thrill of the hills, or engaging in any other sport tailored to the individual or the whole family.

Golf Town Limited is an equal opportunity employer committed to providing accommodation measures for people with disabilities. In accordance with the Ontario Human Rights Code, please inform the Golf Town Human Resources team of any accommodation needs to ensure fair and equitable access throughout the recruitment and selection process.