Solution Architect / Commercial Engineer

Type

Full-time

Work Schedule

Permanent

Ambitious colleagues. Complex challenges with global reach. Transformative market solutions. Your next challenge awaits! TRSB, a rapidly growing high-tech partner, supports industry leaders around the world.

The Solution Architect is the technical pillar of the sales cycle. You will work directly with Account Managers and the Customer Success team to translate client needs into validated OTTO solutions. You will be responsible for technical needs analysis, solution design, feasibility demonstration, and integration research for Core, Pro, Pro+, and Enterprise versions.

This is a high-visibility, cross-functional role at the intersection of products, engineering, and revenue, ideal for someone who can easily address both the integration concerns of a technology leader and the audit requirements of a compliance officer in the same meeting.

What You Will Do

• Technical Needs Analysis and Solution Design: You will conduct in-depth technical analyses with potential clients to assess their content, translation, and localization workflows against OTTO's four-pillar architecture, identifying the right combination of engines and levels for their use case.
• Feasibility Demonstration: You will define the scope, configure, and perform feasibility demonstrations with measurable results (e.g., automation savings, reduced execution times, quality improvement), working closely with clients' technical stakeholders.
• Integration Research: You will evaluate clients' technological environment (content management system, translation management system, document management system, workflow tools) and define integration possibilities, API interface requirements, and implementation efforts before contract closure.
• Sales Facilitation: You will collaborate with sales leaders on sales strategy for complex technical opportunities; conduct product demonstrations and tailored technical presentations to match the client's organizational maturity and industry.
• Cross-Functional Feedback Loop: You will serve as a spokesperson for field experience to the Product and Engineering teams, highlighting recurring technical objections, integration gaps, and feature requests to shape our next steps.
• Customer Success Transition: You will ensure a smooth technical handoff after contract closure, documenting solution architecture decisions so that implementation teams have all the necessary information.

What You Bring

• At least four years of experience in a Solution Architect, Commercial Engineer, or Pre-Sales Technical Specialist role, ideally within a B2B software-as-a-service (SaaS) or artificial intelligence and machine learning company selling products on regulated or enterprise markets.
• Practical knowledge of natural language processing, machine translation, or AI document management and content management. You don't need to have built a machine translation engine, but you should be familiar with concepts like quality estimation, post-editing workflows, and large language model-based generation.
• Proven ability to manage a complete technical sales cycle: discovery, feasibility, proposal response, closure, and transition.
• Comfort navigating compliance-focused conversations (data residency, security certifications, audit trails). Experience in the banking, insurance, healthcare, or government sectors is a plus.
• Strong written and verbal communication skills; ability to seamlessly transition between technical discussions and executive conversations in the same day.
• Solid knowledge of API integrations and enterprise content management and workflow tools (content management system, translation management system, document management system), a plus.

What We Offer

• A competitive salary
• Comprehensive group health insurance
• Group REER
• Hybrid remote work options
• Gym membership reimbursement
• Referral program
• Transit pass discount