Team Lead, MedSci

Medisca is a global company leveraging strong partnerships to serve healthcare professionals across diverse wellness disciplines. Offering extensive and essential solutions - including pharmaceutical ingredients and service, mixing technology manufacturing, analytical testing, and education - Medisca is bridging the gaps in healthcare with an unwavering commitment to precision, innovation, and societal impact.

The Team Lead - MedSci provides leadership, structure, and operational oversight to the MedSci sales team across inside and outside sales initiatives while managing key house accounts and supporting all bulk sales initiatives. The role ensures consistent execution and strong team alignment by coaching representatives, monitoring performance, and coordinating day-to-day activities to maximize the performance of the team. The ideal candidate works well independently, is a strong team player, and is an excellent communicator within a rapidly changing environment. The Team Lead also provides daily, weekly, and monthly statistical reporting to management, manages sales schedules, approves timesheets and expenses, and composes required documentation.

Responsibilities & Duties

• Coordinate inside and outside sales initiatives to maximize team performance.
• Coach, mentor, and develop sales representatives to strengthen skills and consistency.
• Monitor individual and team performance, tracking and maintaining call KPIs and sales reporting.
• Conduct daily/weekly team huddles and ensure clear, consistent field communication.
• Drive accountability against targets and support performance-improvement plans where needed.
• Approve timecards and expenses for inside and outside sales representatives.
• Manage sales schedules and balance workload across the team.
• Generate and prepare commission payout reporting.
• Perform data mining and analysis to support decision-making.
• Provide daily, weekly, and monthly statistical reports to management.
• Assist in the preparation and organization of sales events, including conferences and training.
• Take the lead on required documentation and communicate relevant information to the sales department.
• Collaborate with other departments to ensure issues are handled promptly.
• Provide administrative support as required, including support for Bulk sale requests and Key Accounts.

Qualifications

• College degree in Science or Business as an asset.
• Three (3) to five (5) years' proven experience in sales, with experience leading or coordinating a team.
• Demonstrated ability to coach, monitor, and develop a sales team.
• A team player with a high level of dedication.
• Ability to work well in a fast-paced environment.
• Strong organizational ability with the capacity to multitask.
• Detail-oriented, with strong analytical thinking and problem-solving skills.
• Excellent time management and organizational skills.

Travel: Up to two (2) weeks per year for participation in trade shows, programs, and training sessions.

What this role offers...

We invest time and resources to ensure Medisca is a great place to work.

• Work-life balance - 37.5-hour work week with early Fridays all year, paid time off and vacation policy.
• Invest in your health - Modular plan options, health spending account and free telemedicine.
• Your well-being is important - Well-being program offered.
• Flexible work environment - Hybrid work schedule with home office reimbursement program.
• Your future is promising - Learning and growth opportunities within Medisca.
• Save for your future - Medisca contributes to a Deferred Profit Sharing Plan (DPSP) when you invest in REERs.
• Help us grow - Employee referral program.
• A centralized location - Free/accessible parking; nearby shopping center for lunch or groceries.
• We love to have fun - Company events throughout the year.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

We subscribe to the principle of employment equity.

In this document, the masculine gender is used without any discrimination, and solely to lighten the text.