Social Media Manager | Made-to-Measure Clothing

Social Media Manager | Made-to-Measure Clothing *Surmesur · Salary based on experience + benefits · Reports to the Marketing Director · Flexible hours, remote work possible* A real marketing role

Real decisions, real accountability, real impact. You lead Surmesur's presence on social media and across our network of influencers, ambassadors, and content creators. We're not asking you to wait for approval on every post, we're asking you to make the call, test, and adjust.

What you'll actually do

Your week splits across three things: strategy, content, and relationships. You build the publishing calendar and track the numbers that matter (engagement, audience growth, conversion). You design and produce content for all our platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube), from brief to edit to publication. You coordinate the in-store stylists who also create content, you engage the community, and you manage our network of external collaborators end-to-end, budget included. You spot a trend, you run with it. You spot a partnership that isn't delivering, you call it.

*Strategy and performance*

• Build and maintain the publishing calendar (topics, formats, split between you and the in-store stylists)
• Track performance metrics (engagement, audience growth, conversion) and optimize on an ongoing basis
• Maintain competitive monitoring and identify trends worth leveraging
• *Content creation*
• Design and produce content for all our platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube)
• Handle video editing and visual creation (in collaboration with our graphic designer), from brief to publication, on tight and predictable timelines
• Coordinate the in-store stylists who also create content: brief them, review their deliverables, maintain brand consistency
• Respond to comments and messages across all platforms promptly, and escalate customer service requests to the right person
• *Influencer, ambassador, and networker relations*
• Manage inbound requests end-to-end, promptly
• Actively research and reach out to new collaborators relevant to the brand
• Decide on partnership renewals or endings to maintain strong business relationships with our top collaborators
• Manage the budget dedicated to this area, including tracking spend against the annual plan

What you earn

• Annual salary based on your experience and expertise
• Unlimited vacation (minimum 3 weeks)
• $550 clothing allowance every six months
• 60% discount on your Surmesur purchases
• Group insurance and savings programs after 3 months
• Paid ongoing training
• Access to the company gym
• Flexible hours and remote work options
• Mobile phone allowance and computer provided

Why Surmesur

• A 15-year-old brand with 10 boutiques, B Corp certified since 2025 and on track to open several more.
• Real autonomy. You're the driver of our social voice, not an executor waiting for instructions.
• A creative playground. Made-to-measure is visual, tactile, human: rare material for creating content.

Who we're looking for

• 4+ years of experience in social media management, with a component of content creation and external partner management.
• You make decisions autonomously and take ownership of the results.
• You think before you act: you can explain why content is built the way it is, not just how to produce it.
• You're proficient in video editing and visual creation (Adobe Premiere Pro, DaVinci Resolve, Photoshop, CapCut, Canva, or equivalents).
• You're comfortable negotiating and maintaining long-term business relationships.
• A keen interest in fashion and style; a portfolio is a plus.
• You have the drive to succeed, a sense of self, taste, judgment, and instinct for what stops the thumb on the screen.
• Bilingual French/English; Spanish is a plus for our Mexican market.
• Next steps

Apply with a short message explaining why this role and attach your portfolio or examples of content you've created. We review applications weekly and will get back to you within 5 business days.

Diversity, equity, and inclusion

At Surmesur, we subscribe to the principle of equity in employment and invite women, visible minorities, Indigenous people, people with disabilities, LGBTQ2S+ individuals, and other marginalized groups to apply.

Here are the actions we've taken to make our workplace more inclusive:

• A diverse leadership team bringing different perspectives and experiences to decision-making.
• Paid time off to care for a child or elderly person.
• A written and respected policy against harassment and discrimination, including mechanisms to address and remedy issues.
• Training offered on workplace harassment.
• Job postings are published on multiple sites to reach the maximum number of candidates.