Store Manager | Grande Place des Bois Francs

Location: Victoriaville, QC, CA, G6P 6S2 **#job-location.job-location-inline { display: inline; }

Job ID: 55738

Job Category: Retail Sales

Function: Retail Sales

Job Status: Full-time

Schedule: Permanent

Description

It's not just a management position, but also an opportunity to lead and grow a business.

Are you a leader who values autonomy, accountability, and positive outcomes? Do you want to make strategic decisions with the support and resources of a national brand? Do you lead with resilience, make data-driven decisions, and help others reach their full potential through thoughtful coaching?

As a store manager within the TELUS family, you will share responsibility for sales, customer experience, operations, and staff. You will make data-driven strategic decisions, leverage data to assess performance and identify opportunities, and collaborate with your team to bring a common vision to life. You will prioritize customers in every decision, find a balance between business objectives and the well-being of your employees, and demonstrate every day a team spirit and sense of responsibility towards the company. You will not just manage a store, but also contribute to its growth.

Here's how

Drive results for the company

Share responsibility for store performance with commitment and determination

Use data and metrics to identify opportunities and make strategic decisions

Balance priorities to optimize productivity and support growth

Ensure coaching and development of your team

Unlock the potential of each team member through coaching and regular feedback

Develop clear development plans that foster the growth and success of team members

Create an environment where people thrive and give their best

Deliver retail excellence

Establish a customer-focused culture where your team always delivers exceptional experiences

Increase your store's impact by training your team to build lasting relationships that go beyond the initial sale and keep customers coming back from their first visit

Set the example and inspire your team to achieve overall success

Lead with clarity and authenticity

Communicate clearly and transparently so your team understands the "why"

Build trust-based relationships and foster a positive and collaborative environment

Proactively recruit top talent and equip new team members to succeed

What we offer

Competitive compensation, regular bonuses, contests, and incentive programs, comprehensive benefits, a retirement plan, and an employee share ownership plan with a generous company contribution, discounts on products and services, a support-focused culture that promotes recognition and feedback, advancement and development opportunities, and opportunities to give back to the community.

Qualifications

• You are a person:

Responsible and results-oriented: you demonstrate motivation, resilience, and a sense of responsibility

Inspiring and collaborative: you know how to guide and motivate teams through strong communication and relationship-building skills

Positive and adaptable: you bring energy and embrace changes with confidence

Data-driven: you use metrics to identify opportunities and make informed business decisions

Coaching and mentoring-focused: you enable team members to grow through coaching and feedback, help team members reach their full potential, and establish a high-performance culture

Customer-centric: you put customers at the center of decisions and genuinely care about delivering an exceptional retail experience

Innovative: you implement innovative ideas and creative solutions to leverage your store

The chosen person

You will succeed if you are a person...

Responsible and results-oriented - resilient - inspiring - adaptable - customer-centric - data-driven - innovative - positive and collaborative.

You will succeed if you are a person...

self-directed - motivated - engaging - goal-oriented - inspiring - versatile - career-minded - entrepreneurial - positive - proactive - caring - collaborative - enthusiastic - ambitious

Vacancy Type: Currently vacant position

About us

We are a people, customer, and goal-focused team that collaborates, innovates, and creates positive outcomes every day. We improve lives through our technology solutions. We foster an innovation culture that enables team members to solve complex problems and deliver exceptional human results in a digital world.

You will find our high-performance culture stimulating and rewarding on personal, professional, and financial levels. At TELUS, we are committed to diversity and equal access to employment opportunities based on merit. Your unique contribution and talents will be valued and respected within the team. When you join us, you help us create a better future.

Note to Quebec candidates: if English proficiency is required, it is because the team member occupying this position will, on a regular basis, be called upon to interact in English with external or internal parties or to work in an English-language IT environment as part of their duties.