Operations Team Member

Location: Sherbrooke (Quebec)

Salary: $21.50/hour

Hours: Full-time

Benefits: One of the best benefits programs in the industry

No experience in the field is required. We will provide all the necessary training to succeed.

Make a Difference Every Day

At Gateway Services, we support families during one of the most difficult times of their lives by offering compassionate cremation and memorial services for pets.

As an Operations Team Member, you will contribute to ensuring that every pet entrusted to our care is treated with dignity, respect, and great attention to detail. By working alongside a compassionate and committed team, you will have a direct impact on the veterinary clinics and families we serve every day.

No experience in the field is required. We will provide all the necessary training to succeed.

Why Choose Gateway?

At Gateway, you are not just joining an employer.

You are joining the leading provider of post-mortem pet care services in North America, serving thousands of veterinary clinics and families every day. We invest in our employees through competitive pay, excellent benefits, paid training, advancement opportunities, and leadership focused on support.

Benefits You Will Appreciate

We believe it is just as important to care for our employees as the families we support.

• Competitive hourly wage
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer contributions
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• Paid vacation and holidays
• Paid training and professional development
• Employee assistance program (EAP)
• Gateway CarePath program for emotional well-being
• Health savings account (HSA) and flexible spending accounts (FSA)
• Pet insurance
• Employee discount program
• Professional advancement opportunities
• What Sets Gateway Apart

Caring for animals and supporting grieving families can be emotionally demanding. That's why all members of our teams have access to Gateway CarePath, a confidential program for emotional well-being and resilience, specially designed for employees working in the post-mortem pet care field.

What You Will Do

• Operate cremation equipment according to established procedures.
• Process and package ashes with precision and care.
• Create commemorative products, including paw prints and other personalized keepsakes.
• Perform quality checks to ensure each order is completed correctly.
• Maintain a clean, safe, and well-organized work environment.
• Collaborate with colleagues to meet daily production goals.

This Position is for You If…

• You enjoy manual and physical work.
• You have a keen eye for detail.
• You are reliable and punctual.
• You appreciate teamwork.
• You follow health and safety procedures.
• You are comfortable working around deceased animals.
• You are proud of providing high-quality work.

Work Environment

• In-person position at a Gateway Care Center.
• Active work requiring standing, walking, and lifting throughout the shift.
• Ready to Build a Career That Matters?

If you are looking for more than just a job and want to build a career at a company that values people, its mission, and professionalism, we would love to meet you.

Apply today and join the Gateway team!

Monday/Friday - 4:00 PM-12:00 AM