Service Proposal Manager – Federal Government

Service Proposal Manager – Federal Government

Join a world leader in professional services. We are committed to solving the world's greatest challenges in the sectors of water, energy, and urbanization.

Reports to: Service Proposal Team Manager, Federal Government

Job Objective:

Lead potential priority mandates by adhering to the proposal process and managing proposal strategies, inter-functional coordination, revisions, and interview support to offer compelling, compliant, and competitive submissions.

Key Responsibilities

• Lead Go/No Go (GNG) evaluations, kick-off meetings, timelines, templates, and daily proposal coordination for designated potential mandates.
• Manage multiple proposals simultaneously, coordinate content provider groups, and adapt to evolving priorities.
• Manage inter-functional proposal teams including coordinators, graphic support teams, and technical contributors.
• Create major proposal sections, facilitate revisions, and manage production until final submission.
• Lead interviews, pre-planning, reports, and lessons learned for major potential mandates.
• Participate in interview preparation and simulation sessions, and help the team refine its presentation skills.
• Ensure team alignment, timeline adherence, and proposal quality during larger opportunities.
• Provide mentorship to Service Proposal Coordinators and Managers I and II to support their development.

Skills and Behaviors

• Manages complexity, ambiguity, and tight deadlines with confidence.
• Influences inter-functional teams and aligns stakeholders with strategy and execution.
• Demonstrates strong judgment to balance quality, compliance, and mandate priorities.
• Displays leadership behaviors that support collaboration, accountability, and continuous improvement.
• Encourages best practices, innovation, and market-focused thinking in complex potential mandates.
• Communicates effectively and listens actively.

Key Performance Indicators

• Completes ≥ 95% of assigned tasks and deliverables during the proposal within deadlines.
• Supports submission within required deadlines for 100% of proposals assigned. Ensures smooth running of kick-off meetings, revisions, timelines, and team collaboration.
• Leads the proposal team to ensure key milestones are met on time.
• Maintains high-quality deliverables, integrated visual materials, and good communication with stakeholders.
• Demonstrates good judgment in resolving common proposal issues, escalating concerns as needed.
• Responds to team requests within the same workday (≤ 24 hours).
• Uses between 60 and 70% of the automated proposal platform.
• Competency:

Proficient in Microsoft Office, Adobe Creative Cloud (including InDesign), SF330 templates, and tools like Salesforce or Power BI.

Education and Experience Requirements

Bachelor's degree preferred. 7 to 10 years of experience in leading the development of service proposals, pre-positioning steps, and strategy through submission and interviews for federal potential mandates and in the architecture, engineering, and construction sector. Demonstrated success in managing larger and more strategic potential mandates in the federal environment.

• In this role, you will interact regularly with key internal and external clients in the Eastern Canada team and Canadian or global teams, both orally and in writing.

As a diverse and inclusive organization, we encourage individual achievements and recognize the strength of a diverse workplace. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation measures for disabled candidates throughout the recruitment and selection process.

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