Claims Agent, Businesses

The Vice Presidency Direct Insurance, Businesses is thriving thanks to its ambitious growth plan for the next few years. We are therefore looking for a Claims Agent, Businesses, to contribute to enhancing the experience of our members and business clients according to the lifecycle of their business. You will be called upon to assess the specific needs of each member and client and support them in choosing the appropriate protections while promoting our customized services. Your mission will be to develop the business relationship with Desjardins and be first in the hearts of our members and clients. More specifically, you will be called upon to:

• Take charge of the member and client (business), discover and assess their needs, analyze the risk level, advise them on the choice of protections and promote insurance products
• Prepare submissions and issue insurance contracts
• Analyze specific subscription files and issue recommendations to the concerned parties
• Respond to information requests, make changes to contracts, and perform the required follow-ups to maintain profitable growth
• Develop a business partnership that fosters referrals

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that ensures a predictable and stable income throughout retirement
• Group insurance plan including telemedicine services
• Reimbursement of health, well-being, and telework equipment expenses
• *Benefits are subject to eligibility criteria.*
• #LI-Hybrid

What you will bring to the table

• College diploma (DEC technical) in an appropriate discipline
• A minimum of three years of relevant experience as a Claims Agent for individuals
• Please note that other combinations of education and relevant experience may be considered
• Insurance Claims Representative license for individuals or businesses – Autorité des marchés financiers
• Expert level French
• Availability to work some evenings and Saturdays, on rotation

Appreciate differences, Learn with agility, Have a good knowledge of the sector, Convince, Be customer-oriented, Be action-oriented, Master technology

Equity, diversity, inclusion, and accessibility

At Desjardins, we believe in equity, diversity, and inclusion. We are committed to welcoming all people, considering and valuing them for who they are, enriching ourselves with their differences and uniqueness, and, above all, offering them a work environment where they will feel at home. For us, discrimination, in any form, is zero tolerance! We believe in the importance of our teams reflecting the diversity of our members, clients, and the communities we serve.

If you need assistance to make the recruitment process or the position more accessible, please let us know. Accommodations will be offered to those who request them at any stage of the recruitment process.

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Union (if applicable)

Job Family

Member and client services - sales (GF)

Closing date 2026-08-30