Senior Systems Analyst

About PFX™

We are reinventing cutting-edge solutions in the field of liquids, and in doing so, we are building a better future. As a highly dynamic, vertically integrated global entity, we operate seventeen production facilities and four R&D centers worldwide, achieving performance in over 40 countries, from R&D to the use of our products on the road.

The PFX™ Group consists of trusted companies, including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR, and Auto-Chem. Each of them possesses deep expertise, a real understanding of their region, and a common commitment to reinvented excellence.

From automotive thermal management systems to high-service applications, to industrial and home solutions, our products offer performance and reliability, as well as a commitment to sustainable development. Join us and be part of a team that reinvents the possibilities in liquid technology.

Senior Systems Analyst

Reports to: Director of IT - Enterprise Applications

We are seeking a Senior Systems Analyst to join our growing IT team and play a crucial role in the transition between business needs and technological solutions across our global operations.

As a Senior Systems Analyst, you will be a strategic partner to business stakeholders, translating operational and commercial requirements into scalable technological solutions. You will analyze, optimize, and support enterprise systems that facilitate core functions such as manufacturing, supply chain, procurement, logistics, and finance.

This role requires a strong combination of technical expertise, business acumen, and stakeholder management skills. You will lead system improvement initiatives, support digital transformation projects, and contribute to ensuring that our enterprise applications maximize our global operations.

Key Responsibilities

• Collaborate with business leaders and cross-functional teams to understand processes, issues, and system requirements.
• Gather, analyze, and document functional and technical requirements to improve systems and find new solutions.
• Design and recommend scalable IT solutions aligned with business objectives and enterprise architecture standards.
• Conduct comprehensive system analyses for projects related to enterprise resource planning, manufacturing execution systems (MES), supply chain, manufacturing, and enterprise applications.
• Facilitate communication between users, IT teams, and vendor partners, as well as external implementation partners.
• Identify process improvement opportunities to enhance efficiency, automation, and data quality.
• Support integrations between enterprise platforms and third-party applications.
• Analyze system issues, determine root causes, and coordinate the resolution of complex incidents.
• Develop process maps, workflows, profitability analyses, and technical documentation.
• Support testing activities, including test planning, coordination of user acceptance testing (UAT), defect tracking, and validation.
• Ensure solutions comply with security, governance, and regulatory requirements.
• Mentor junior analysts and contribute to the establishment of best practices in business analysis and system design.
• Participate in global digital transformation and continuous improvement initiatives.
• Required Skills
• Bachelor's degree in information technology, computer science, engineering, business systems, or a related field.
• More than seven (7) years of experience in system analyst, enterprise systems analyst, or similar roles.
• Experience in managing enterprise systems in an industrial environment.
• Excellent understanding of business processes in the areas of production, supply chain, procurement, planning, or logistics.
• Experience with enterprise resource planning platforms such as SAP, Oracle ERP, or Microsoft Dynamics 365.
• Experience in system integrations, API interfaces, data flows, and enterprise architecture concepts.
• Strong analytical, problem-solving, and process mapping skills.
• Ability to manage multiple priorities in a dynamic global environment.
• Excellent communication and stakeholder management skills.
• Preferred Skills
• Experience in managing consultants.
• Experience with INFOR XA and AS400 considered an asset.
• Knowledge of SQL, reporting tools, and data analysis.
• Experience with cloud platforms such as Microsoft Azure.
• Knowledge of Agile, Scrum, or hybrid project methodologies.
• Microsoft Tools certifications, other certifications such as CBAP, PMP, ITIL, or any relevant enterprise resource planning certification.
• Experience with LIMS.
• Success Criteria

At this position, success means delivering technological solutions that enhance business performance, strengthen operational efficiency, and foster scalable growth across our global production activities. You will be a trusted advisor who helps transform business challenges into strategic digital capabilities.

What We Offer

• Competitive compensation
• Career advancement opportunities – we favor internal promotions
• Employer-funded retirement plan
• Comprehensive health coverage, including medical, dental, and telemedicine
• Employee Assistance Program (EAP) – confidential support in mental health, financial advice, etc.
• Paid time off and holidays
• Tuition assistance program – support for continuous learning and professional development

Note: Pre-employment background checks, including a criminal record check, are required.

PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

NOTICE TO EMPLOYEES AND CANDIDATES REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI)

Our Commitment to Equity and Transparency

The PFX Group may use artificial intelligence (AI) or automated decision systems (ADS) to facilitate certain employment-related processes, such as recruitment and hiring. These tools are intended to assist in decision-making and not to replace human judgment.