Part-Time Supervisor

Department: Stores

Location: CF Promenades St-Bruno, QC

Workplace Type: On-site

Employment Type: Part-Time, Permanent

The Team: JD Sports is a retail sportswear company aiming to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sports, music, and fashion. Founded in 1981, the JD group is a leading global omnichannel retailer of sports, fashion, and outdoor brands. With the continuous expansion and evolution of our retail stores across Canada, the group is always seeking and developing talents that contribute to the inclusive and diverse workplace culture. JD continuously and successfully sets the global standard for an optimal retail experience through the unique delivery of the world's most authentic brands to the market. Our commitment to presenting brands in a premium environment and our stores remains an essential part of JD's strategy.

The Role:

Our retail team is looking for a Part-Time Supervisor to join our JD Sports team at CF Promenades St-Bruno in Montreal! Join our rapidly growing team at JD Sports Canada. The main responsibilities include providing excellent customer service, fostering team growth and development. Most importantly, you will ensure operational excellence by performing management tasks such as scheduling, stock management, and/or employee performance evaluation.

**Key Responsibilities ...

• Ensure a high level of customer satisfaction by having in-depth knowledge of all products offered.
• Train and develop a team focused on providing exceptional experiences to our community through coaching and feedback.
• Generate commercial results and achieve key performance indicators.
• Meet expectations in sales, customer experience, merchandising, visual presentation, and operations.
• Act as a partner between customers, sales associates, and store management.
• Ability to learn and share expertise on products and trends to meet customer needs.
• Maintain in-depth knowledge of all products and current or upcoming products/trends.
• Contribute to a positive and inclusive work environment.
• Support key initiatives in partnership with the store manager.
• Adopt a proactive approach to develop the business through community engagement.
• Place culture at the forefront of everything you do, with a commitment to personal growth and self-awareness.
• Provide exceptional experiences 100% of the time, sharing our incredible products with our community.

Required Skills/Experience/Knowledge

• Minimum of 2 to 3 years of experience in retail management.
• Passionate and well-informed about streetwear and sneaker culture.
• Experience in supervising, training, and coaching sales associates.
• Confidence and comfort in engaging customers to provide a superior experience.
• Motivated to achieve excellent results through enthusiasm inspired by interaction with customers and sports products.
• Strong cognitive and mathematical skills, including problem analysis, decision-making, and financial analysis.
• Resourceful and versatile to meet changing requirements and opportunities in a rapidly evolving omnichannel retail environment.
• High level of ethics, values, integrity, and trust.
• Flexible availability, including evenings, weekends, and holidays.
• Leadership - You are an inspiring and dynamic leader, naturally warm and compassionate towards others, with an insatiable desire to exceed results and celebrate successes.