Kitchen Sales Associate (Full-Time) - Lachenaie

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

• Location
• Employment type
• Full-Time Permanent
• Department
• Sales
• Deadline
• 2026-07-30
• Candidate Profile (title) What you will bring to us
• Candidate Profile (title) • At least 3 years of relevant experience

Key Responsibilities (title) What a day with us looks like?

Key Responsibilities (title) • Strive for a single point of contact in the customer journey, maintaining an omnichannel approach to meet customers where they are most comfortable. Interact proactively to deliver excellent service and ensure a seamless customer experience with a “first time right” mindset working with prevention. Take lead in customer appointments by communicating IKEA kitchen benefits and adapting the offer through provided customer feedback in order to convert into an order as per sales steering goals.

• Become familiar with the features, benefits, and technological capabilities of IKEA kitchen items. Get hands-on with new digital sales and development tools as soon as possible, in collaboration with IKEA and the Kitchen Department.
• Openly and honestly compare IKEA's product and service offerings with competitors in a professional manner. Actively promote and sell the wide range of kitchen services available to help customers make informed choices.
• Understand the store and Kitchen Department's business plan and contribute to achieving set commercial and personal goals.
• Understand the specific needs and dreams of customers and stay informed about trends, household types, and customer buying behaviors to offer relevant, affordable, functional, and sustainable solutions.
• Team Vision and Mission (title) About this business area

Team Vision and Mission (title) We are those who welcome customers in the store, online, in the catalog, etc. We know the IKEA product range, local markets, and customer needs, and we constantly find new ways to build real connections with our customers to maximize sales and profitability. We, all collaborators around the world, form a diverse team working together for the continuous global success of the IKEA concept – a concept that helps millions of customers improve their everyday lives!

Local Section (title) - Default Language Why you will love us

Local Section (text) - Default Language At IKEA, we want to ensure we improve the everyday lives of as many people as possible, including our employees. We believe a job should not only be a means of earning a living. That is why we want to develop an inclusive work environment that celebrates the uniqueness of each individual, aligns with our values, and allows us to put our words into action in terms of employee development. Additionally, we have a comprehensive compensation program that includes the following:

• Health days (in addition to vacation!)
• Supplementary medical, dental, and optical coverage (for you and your family)
• REER with IKEA contribution options equivalent
• Eligibility for our annual IKEA bonus program
• Health savings account
• Life insurance
• Discounts on items and the restaurant (in addition to free healthy meals and drinks offered to employees in the restaurant, subject to availability)
• Parental leave
• Bereavement leave
• Employee assistance program (to ensure your mental, physical, social, and financial well-being)
• In the IKEA world, this position is officially called: Kitchen Sales Associate
• The starting rate/salary for this position is 23.62 CAD

Why you will love working with us

From the depths of Swedish forests, we have spread our culture and values across the globe. The heart of our offering is composed of beautiful home products and solutions, created with environmental respect, and designed for millions of customers. At the core of our business are amazing employees, passionate about life at home and representing diversity in all its forms. Each of us brings our unique contribution, and together we want to grow and develop. Our vision, "Improving the everyday lives of as many people as possible," inspires and guides everything we do. This is what makes IKEA what it is.

What we all have in common

• Living our values
• Being yourself while respecting and including others
• Being passionate about home furnishing
• Developing the business and achieving results while learning and growing
• Having fun!

Your uniqueness improves IKEA.

We believe that everyone deserves to be treated fairly and have equal opportunities, regardless of age, gender identity, sexual orientation, physical ability, ethnic background, race, nationality, religion, or any other identity dimension.

We are committed to accommodating individuals with disabilities throughout the recruitment process and, upon request, collaborating with qualified candidates for positions to provide accessibility-related accommodations due to a disability. If you require an accommodation, please contact HR.Canada@ingka.ikea.com

Note: A qualified candidate for a position is a person who possesses the skills, education, or experience and training necessary to perform the position for which they have applied and, with reasonable accommodations, can perform the essential functions of the position.