Account Director PME at Flex Affaires

Join a dynamic team of experts at Flex Affaires and take on the role of Account Director PME. You will be responsible for supporting clients who contact Flex Affaires and references received from our partners. You will ensure the growth of our client portfolio while effectively serving PME clients seeking remote advice. Through your passion for business development and customer service experience, you will build trust over the phone and develop our small to medium-sized commercial client base. You will quickly become a trusted guide throughout their financial projects.

*The selected candidate will need to ensure a hybrid presence in our branches and business centers in the Greater Quebec East & West region and its surroundings (Ste-Foy).*

Your role

• Provide advisory services in line with client needs
• Analyze credit files, develop financing scenarios, and propose suitable solutions
• Negotiate terms and conditions of agreements with clients
• Implement and follow up on recommendations made by various specialists from the Bank and its subsidiaries, promoting the development of profitable businesses
• Take charge of your personal development, both in terms of skill evolution and knowledge of economic aspects surrounding PME
• Your team:

Reporting to the Senior Director, Sales and Services, Flex Affaires, you will collaborate daily with a team of 115 experts. The full-time position is 37.5 hours per week. The incumbent will need to be available to work on rotation, from 8 am to 6 pm, Monday to Friday. The schedule may vary according to operational needs. The selected candidate will work in a hybrid mode and must ensure a presence in our branches and business centers in the Greater Quebec East & West region and its surroundings.

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting our colleagues in doing what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual support.

Requirements

• Holder of a university certificate, bachelor's degree, or master's degree
• Minimum of 2 years of experience in commercial credit
• Knowledge of commercial products
• Demonstrated experience (more than 5 years) in business development
• Knowledge of the health professional network, an asset
• Skilled in negotiation
• Ability to communicate effectively and with impact
• Excellent ability to work in a team and in customer service
• Ability to work in a constantly changing environment

The selected candidate will work in a hybrid mode and must ensure a presence in our branches and business centers in the region.

Languages: French, English

Reason to require this language: you will need to serve clients who speak a language other than French regularly.

Skills: Learning agility, Customer-focused, Communication, Listening, Emotional intelligence, Responsibility, Teamwork

Your benefits

In addition to a competitive salary, we offer you, from your hire date, a wide range of flexible benefits to promote your well-being and that of your family, including:

• Health and well-being program including many options
• Flexible collective insurance
• Generous retirement plan
• Share acquisition plan
• Employee and family assistance program
• Preferred banking services
• Community involvement
• Telemedicine service
• Virtual sleep improvement clinic

We offer an evolving offer that is attuned to trends, your needs, and those of your loved ones.

Our dynamic work environments and modern collaboration tools promote a pleasant employee experience. We place great importance on the ideas of our staff members. Whether through our surveys or through our programs, continuous dialogue and feedback are encouraged.

The boldness to act in a human environment

We are a human-sized bank that stands out for its boldness, entrepreneurial culture, and passion for people. We exist to have a positive impact on people's lives. Our fundamental values of camaraderie, agility, and power to act are our sources of inspiration. Inclusion is at the heart of our commitments. We aim, as much as possible, to offer an obstacle-free work environment and accessible to all employees.

We wish to provide, to the extent of our means, accessibility measures during the recruitment process. If you need accommodation, please let us know during your first exchanges with us. We welcome candidates and applicants from all backgrounds and would like to know what you can bring to our team.

Join us!