Time Management Supervisor

Here is a professional translation in English:

• Perform daily processing of all exceptions, including:

+ Process paid time off (PTO) requests based on available balances.

+ Process all justified absences (e.g., FMLA, leave of absence [LOA]) and unjustified absences, as well as meal break exceptions.

• Ensure all exceptions are resolved before the overtime report is generated for the management team. Overtime-related exceptions will be processed after the overtime report is submitted by the management team.
• Update shift hours and modify scheduled hours before shifts begin to reduce missed punches, including during shift swaps and cover shifts.
• Monitor attendance files, track tardiness, absences, missed punches requiring manual entry, etc.
• Ensure missed punch forms (MPF) are completed as needed, including employee and service manager (Duty Manager) signatures.
• Ensure the daily overtime report is received, completed, and approved by the manager.
• Report any unauthorized time discrepancies to workforce planners.
• Submit missed punch forms (MPF), absence request forms (ARF), and payroll discrepancy forms to the payroll department.
• Coordinate with the payroll department for any missing documentation (not received or received after payroll processing), payroll discrepancies, and schedule changes.
• Collaborate with the payroll department on Mondays to ensure payroll processing and reports can be executed once all exceptions are corrected.
• Perform any other tasks assigned by the scheduling manager.

Qualifications and Experience

• Excellent communication and organizational skills.
• Professional attitude and excellent interpersonal skills.
• Ability to manage multiple tasks simultaneously and work autonomously.
• Be at least 18 years old.
• Hold a high school diploma or equivalent.
• Proficiency in English, both spoken and written.
• Hold a valid driver's license with a clean driving record.
• Be able to comfortably lift weights up to 30 lb (13.6 kg).
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint, etc.).
• Be able to work according to the company's operational needs.
• Demonstrate availability and flexibility to work variable shifts, including weekends and holidays.