Administrative Agent

Working as an Administrative Agent at Exterminapro means working for a company recognized for its professionalism and excellence in results. It's about serving people and having the real feeling of making a difference.

Our team is now a reference in Quebec in parasite management in the agricultural, food, industrial and residential sectors. Motivated by this growth, we encourage our employees to combine their strengths. Indeed, we are deeply convinced that teamwork is the secret of success.

Customer Service

• Answer incoming calls.
• Respond to customer emails (residential, commercial, institutional).
• Perform necessary follow-ups with customers.

Service Coordination

• Schedule, organize and coordinate service calls with technicians.
• Ensure effective communication between customers, the call center and technicians.

Administrative Tasks

• Perform billing.
• Process payments (card, transfer, checks).
• Perform any other task related to the proper functioning of the office.

Desired Profile

• Excellent communication skills (phone and email).
• Bilingualism required (French and English)
• Sense of organization and ability to manage multiple files simultaneously.
• Experience in customer service or administration (an asset).
• Basic knowledge of billing and administrative software.
• Autonomy, diligence and professionalism.
• Ability to work in a dynamic environment.

Conditions

• Full-time position 37.5 hrs/week
• Day shift, Monday to Friday.
• Salary between $20 and $24 per hour, depending on experience.
• Work in person
• Employment Type: Full-time, Temporary, Contractual
• Compensation: $20.00 to $23.00 per hour

Benefits

• Dental Insurance
• Supplementary Health Insurance
• On-site Parking
• Casual Dress
• Pre-selection Questions:
• Do you live in the Quebec City and surrounding area?
• Language:
• French (Required)
• English (Required)
• Location: On-site