Financial Services Assistant

Financial Services Assistant – Brossard Mitsubishi

Is your next professional challenge with us?

Our established and growing dealership in Brossard is currently looking for a Financial Services Assistant to join its F&I (Finance & Insurance) department.

Do you have experience in the automotive industry and are known for your diligence, efficiency, and excellent customer service?

Are you looking for a role where you can combine administration, auto financing, and the sale of financial products?

This opportunity could be exactly what you're looking for.

Your Role

In collaboration with the Chief Financial Director, the sales team, and the delivery clerk, you will contribute to ensuring a smooth, professional, and compliant customer experience from the conclusion of the sale to the delivery of the vehicle.

Your Main Responsibilities

• Prepare and complete customer files;
• Register vehicles;
• Finalize auto financing files;
• Prepare, complete, and have documents signed;
• Conduct the final signature meeting with the customer before delivery;
• Ensure the administrative finalization of transactions;
• Present, sell, and follow up on financial and protection products;
• Verify the accuracy, compliance, and integrity of files;
• Collaborate closely with the Chief Financial Director and the sales team;
• Coordinate the various stages of files with the delivery clerk;
• Ensure a professional and reassuring experience for each customer.

What We Are Looking For

• Experience in the automotive industry;
• Experience in customer service;
• Experience in an administrative, sales, or F&I department;
• Good understanding of the vehicle sales, financing, and delivery process;
• Ability to present and conclude the sale of financial products;
• Proficiency or good knowledge of Merlin, SAAQclic, and Dealertrack tools.

Your Profile

• Excellent organizational skills;
• Great diligence and attention to detail;
• Ability to manage multiple files simultaneously;
• Comfortable with sales and transaction closure;
• Excellent customer service;
• Discretion, judgment, and professionalism;
• Autonomy, quick execution, and efficiency;
• Excellent communication skills;
• Ease of working with various computer tools;
• Team spirit and ability to collaborate with different departments.

Why Join Our Team?

• An annual salary starting at $90,000, depending on experience and performance;
• A permanent position at an established dealership;
• A dynamic, structured, and stimulating work environment;
• An experienced and collaborative team;
• A key role in the buying and delivery experience of our customers;
• Opportunities for professional development in the automotive industry.
• Ready to Take on the Challenge?

Send us your application right away.

All applications will be treated strictly confidentially. The employer's name will be communicated to selected individuals during the recruitment process.

Salary: Starting at $90,000.00 per hour

Benefits

• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Paid Vacation
• Company Events
• Discounts
• RVER
• On-site Parking
• Location: On-site