Administrative Support Agent, Class I (Exam Supervision) - Adapted Service - Archipelago - S-03/2026-2027

GENERAL RESPONSIBILITIES

The exam supervisor ensures the smooth running of the exam rooms in the adapted service. They perform all tasks required for the preparation, setup, and supervision of exams, as well as the distribution of copies to teachers.

SOME ASSIGNMENTS

• Supervise exam rooms according to established protocols.
• Prepare, follow, control, and verify the resources identified in the student files to ensure the smooth running of activities in the exam rooms (computer equipment, authorized materials, duration of the exam, etc.).
• Route information requests during the exam (questions, clarification requests, etc.) to teachers or any concerned parties and follow up as required.
• Provide administrative support and follow-up in connection with the submission of exams to teachers.
• Enter data related to adapted service students according to established procedures.
• Direct individuals, if necessary, to appropriate services or resources.
• Ensure the maintenance of equipment used in exam rooms (noise-canceling headsets, concentration materials, etc.).
• Collaborate with the multidisciplinary team of the Archipelago.
• Perform correspondence and filing inherent to the job.
• Route verbal or written communications according to directives.
• Enter data into the CLARA system according to established procedures.
• Perform any other related tasks.
• Work overtime during certain periods, as needed by the service.

QUALIFICATIONS

• Hold a high school diploma or a professional studies diploma with an appropriate option, or hold a diploma or certificate of studies whose equivalence is recognized by the competent authority.
• Have at least one (1) year of relevant experience.

DESIRED PROFILE

• Good knowledge of written and spoken French (validated through a test)
• Good knowledge of commonly used software: Word level 1, Excel level 1 (validated through a test)
• Ability to use the Office suite and CLARA within the first 20 days of work
• Skill in providing quality customer service
• Ability to exercise judgment in dealing with difficult situations or resolving administrative problems inherent to the position
• Capacity to handle multiple files simultaneously
• Capacity to work in a team and collaborate
• Ability to create and maintain good interpersonal relationships with colleagues and students
• Open-mindedness and kindness towards vulnerable individuals
• Interest in contributing to student success
• Adaptability
• Ability to provide instructions and enforce them.
• TERMS AND CONDITIONS
• Hours: 7:30 AM to 3:30 PM, Monday to Friday
• Manager: Amélie Guay
• Director: Director of Student Life and Educational Success
• Work Location: Saint-Paul Pavilion
• Start Date: At the end of the selection process

The College thanks all individuals who have expressed interest, but advises that it will only communicate with selected candidates for an interview. Selected individuals with disabilities may receive assistance for the pre-selection and selection process, if they wish to do so by writing in complete confidentiality to: drh@bdeb.qc.ca.

The College adheres to an equal access program for women, visible minorities, ethnic minorities, people with disabilities, and Indigenous peoples in accordance with the Act on Equal Access to Employment in Public Sector Organizations and values the diversity of its staff as well as that of its students. The Bois de-Boulogne College strives to develop an inclusive work environment that reflects the diversity of its student population in its work teams. Applications from members of targeted groups are encouraged.