Coordonnateur(trice) de comptes – Distribution internationale

Overview

Create value at TC Transcontinental. At TC Transcontinental, we've got it made, and that's because of the expertise of our team. We have been driving innovation since 1976.

Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries. With agility, creativity and boldness, we design and deliver innovative, high-value products and services.

We are seeking a detail-oriented and highly organized International Distribution – Account Coordinator to join our team. Reporting to the appropriate leader, this role is responsible for coordinating domestic and international shipments while ensuring accuracy, compliance, and exceptional service levels.

The ideal candidate has experience in logistics, transportation, or supply chain operations and thrives in a fast-paced environment where managing multiple priorities is essential.

Responsibilities

• When your actions lead to success:

We are seeking a detail-oriented and highly organized International Shipping Account Coordinator to join our team. The ideal candidate will have strong logistics and supply chain experience, excellent problem-solving abilities, and a solid understanding of international shipping regulations and trade compliance. Key Responsibilities

• Plan, coordinate, and monitor domestic and international inbound and outbound shipments.
• Track shipments and proactively resolve delays, damages, shortages, or discrepancies.
• Coordinate with carriers, freight forwarders, customs brokers, suppliers, and internal departments to ensure timely delivery.
• Support inventory management and inventory control processes to maintain accurate stock levels.
• Prepare and review shipping documentation and ensure compliance with customs and trade regulations.
• Ensure adherence to company policies, safety standards, and applicable transportation and trade regulations.
• Monitor shipping performance metrics and identify opportunities for process improvement.
• Assist with customs clearance activities and international trade compliance requirements.

What We're Looking For

The successful candidate is a proactive, customer-focused professional who thrives in a dynamic environment and can effectively coordinate multiple shipments while maintaining accuracy, compliance, and exceptional service levels.

Qualifications

• When your expertise drives us: Required Qualifications
• 2–5 years of experience in logistics, supply chain, transportation, or shipping coordination.
• Hands-on experience with shipment tracking, carrier management, and freight coordination.
• Experience with both domestic and international shipping operations.
• Strong computer skills, including proficiency with Microsoft Office and logistics/shipping software.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to work independently as well as collaboratively within a cross-functional team.
• Excellent verbal and written communication skills in both English and French.

Preferred Qualifications

• Knowledge of Incoterms®, HS Tariff Codes, VAT, and Free Trade Agreements.
• Experience with customs clearance procedures and international trade compliance.
• Understanding of import/export documentation and regulatory requirements.
• Experience working with ERP and WMS systems and inventory management tools is considered an asset.
• When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:* Competitive compensation with performance-based incentives and retirement savings plans with company match

• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported
• EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.

Send us your application. Create something with TC Transcontinental.