Sales Associates – Full Time - Laurier

Overview

• Job Title: Sales Associates – Full Time
• Supervisor: Store Manager
• Location: Laurier, Quebec City, QC
• Salary: $17.00/hour + commission

Requirements: Availability of 32 to 40 hours per week

Our team at WOW! Mobile Boutique is passionate about providing the best-in-class wireless retail experience, focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido, and Chatr. Our exceptional lineup of wireless carriers, latest devices, and a wide array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! Mobile Boutique Canada’s premiere wireless retailer.

What you will accomplish

• Actively engage mall shoppers and follow each step of our sales process.
• Create and maintain a network of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased advice.
• Consistently achieve all key business metrics.
• Offer a best-in-class customer experience.
• Participate in documented coaching conversations.
• Responsible for inventory management, including receiving, labeling, and securing inventory.
• Follow merchandising and daily store cleanliness standards.
• Complete daily operational tasks, such as opening and closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services, and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Manage cash, point-of-sale, and inventory systems.
• Available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Ability to easily adapt to change in a fast-paced environment.

What we’re looking for

• Be Ready

+ To initiate conversations with mall traffic.

+ To change and adapt in a fast-paced environment.

• Be Real

+ Be your genuine self.

+ Approach each customer in a unique and personalized way.

• Be Great

+ Invested in personal and professional growth and development.

+ Open to feedback and coaching.

• Customer-facing experience in retail or hospitality using a point-of-sale system.
• Available to work during mall hours, including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.

What we offer

• Full-time hours (32-40 hours/week).
• Competitive salary AND uncapped commission structure.
• 50% off your monthly wireless plan.
• Rewards & Recognition, based on monthly and quarterly performance.
• Group benefits package.
• Dedicated training and coaching to help you reach your goals.

Physical Job Requirements

• Ability to lift 30-50 pounds.
• Ability to stand for extensive periods of time.

What Other Companies may call this job

• Wireless Sales Associate.
• Mobile Phone Sales Associate.
• Salesperson/Sales Associate.
• Sales Representative.
• Mobile Phone Specialist.
• Mobelist.

WOW! Mobile Boutique is a multi-carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact Inc. It has kiosks in 80 locations across Canada.

WOW! Mobile Boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.

WOW! Mobile Boutique is certified as a Great Place to Work® in Canada!

We have been recognized among the best employers in Canada for the level of trust our employees have in their leaders, the level of pride they feel in their work, and the extent to which they appreciate their colleagues.

At WOW! Mobile Boutique, trust is at the heart of innovation, agility, resilience, and efficiency. We believe our employees are the most important, and this is just one of the ways we evolve... differently.