Administrator, Insurance, Savings and Retirement

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Employer: iA Financial Group

Office: 1080, Grande Allée Ouest

Main workplace: Quebec City, Quebec

Activity areas: Customer service and administrative support

Job number: JR10027327

Employment type: Temporary job

Apply by: 2026-08-23

Description

Administration / Location: Quebec City / Temporary contract 1 year / Hybrid work model / Immediate start

Build the future with us

Are you passionate about administrative tasks and want to contribute to the mission of a company that aims to ensure its clients are confident and secure about their future? As an Administrator, Savings and Retirement, you will play a key role in analyzing and processing transactions related to the lifecycle of collective savings accounts (e.g., REER, RPDB, CELI, unregistered regimes, FERR, FRV, pensions, RPA and RRS), ensuring compliance with applicable rules and laws.

This position represents a great opportunity to showcase your skills and fully exploit your potential within a caring and reliable company. Here, the human being and his development are at the heart of concerns, thus fostering an environment conducive to collaboration and innovation.

What you will accomplish with us

As an Administrator, Savings and Retirement, you will be at the heart of our mission. Here are the main responsibilities:

Process client transactions using the existing systems, from account opening to closure, ensuring compliance with the rules of the regimes and applicable laws;

Communicate effectively with clients and internal partners (both orally and in writing);

Maintain a high level of productivity, accuracy, and excellent organization;

Respect financial deadlines and compliance requirements;

Check non-financial transactions of colleagues;

Provide excellent customer service and ensure the required follow-ups;

Analyze simple requests and route them to specialists as needed;

Prepare reports and tax sheets;

Process accounting entries;

Receive, organize, and manage paper mail (e.g., checks).

What could accelerate your success in this position

We are looking for a person who:

Has a college diploma in financial services or administration (or equivalent experience);

Has at least one year of experience in a similar or related role;

Is known for their diligence and attention to detail;

Stands out for their organizational and priority management skills;

Demonstrates a strong capacity for learning and adaptation;

Is known for their customer service sense and communication skills;

Has a beginner level of English knowledge since the person will be required to respond to emails and communicate with English-speaking clients and colleagues on a daily basis;

Has good knowledge of the Office suite, especially Excel, and collective savings products (assets).

Why you will love working with us

A work environment where learning and development merge with a collective quest for excellence; A healthy, safe, fair, and inclusive environment where potential can express and develop freely;

The possibility of working in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.

Apply now and take the lead in your career, where your talent truly counts!

Hesitating to apply?

At iA, we believe in potential and value the diversity of experiences. If this role inspires you, dare to apply – your place might be with us and we want to get to know you!

Take the lead in your career, where your talent truly counts

See why so many people choose iA!

Organization profile iA Financial Group is the strength of a company of human size that employs more than 10,000 people. Together, we have earned the trust of over 5 million clients and 50,000 representatives who have chosen us for their insurance, savings, and asset management.

With over $235 billion in assets, we are a key player in the financial services industry in Canada and the United States. The secret to our success? Investing, one person at a time. Because for over 130 years, we believe that by supporting each of our employees and surrounding ourselves with the most reputable leaders in the industry, we can continue to innovate.

At iA, we invest, for you.

Our commitment to diversity and inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Note that if you need help or assistance to make the recruitment process more accessible for you, please write to us. A member of our team will be happy to meet your needs.