Administrator, Insurance, Savings and Retirement

• Employer: iA Financial Group
• Office: 1080, Grande Allée Ouest
• Main workplace: Quebec City, Quebec
• Activity areas: Customer service and administrative support
• Job number: JR10027327
• Employment type: Temporary job
• Apply by: 2026-08-23

*Administration / Location: Quebec City / 1-year temporary contract / Hybrid work model / Immediate start*Build the future with us

Are you passionate about administrative tasks and want to contribute to the mission of a company that aims to ensure its clients are confident and secure about their future? As an Administrator, Savings and Retirement Plans, you will play a key role in analyzing and processing transactions related to the lifecycle of collective savings accounts (e.g., REER, RPDB, CELI, unregistered plans, FERR, FRV, pensions, RPA and RRS), ensuring compliance with applicable rules and laws.

This position offers a great opportunity to showcase your skills and fully exploit your potential within a welcoming and reliable company. Here, human development is at the heart of our concerns, fostering a collaborative and innovative environment.

What you will accomplish with us

As an Administrator, Savings and Retirement Plans, you will be at the heart of our mission. Here are the main responsibilities:

• Process client transactions using existing systems, from account opening to closure, ensuring compliance with plan rules and applicable laws;
• Communicate effectively with clients and internal partners (both verbally and in writing);
• Maintain a high level of productivity, accuracy, and excellent organization;
• Meet financial deadlines and compliance requirements;
• Verify non-financial transactions of colleagues;
• Provide excellent customer service and follow up as required;
• Analyze simple requests and route them to specialists as needed;
• Prepare reports and tax forms;
• Process accounting entries;
• Receive, organize, and manage paper mail (e.g., checks).
• What could accelerate your success in this role
• We are looking for a person who:
• Holds a college diploma in financial services or administration (or equivalent experience);
• Has at least one year of experience in a similar or related role;
• Is known for their diligence and attention to detail;
• Stands out for their organizational and priority management skills;
• Demonstrates a strong capacity for learning and adaptation;
• Is recognized for their customer service sense and communication skills;
• Has a beginner-level knowledge of English, as the person will be required to respond to emails and communicate with English-speaking clients and colleagues on a daily basis;
• Has good knowledge of the Office suite, especially Excel, and collective savings products (assets).

Why you will love working with us

• A work environment where learning and development merge with a collective quest for excellence;
• A healthy, safe, fair, and inclusive environment where potential can be expressed and developed freely;
• The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.
• Apply now and take the lead in your career, where your talent truly counts!
• Hesitant to apply?

At iA, we believe in potential and value the diversity of experiences. If this role inspires you, dare to apply – your place might be with us and we want to get to know you!

Our commitment to diversity and inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.