Datacenter Technician Intern

Overview

• *English Text Follows French*

The internship offered is for a duration of 6 months. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Technician (DCT) Intern.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Intern, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

• Support deployment of on-site datacenter physical infrastructure
• Install, replace, and troubleshoot cables and hardware
• Handle data bearing devices (ex. Hard drives, solid state drives, etc.)
• Work within a ticket-based environment
• Move equipment using pallet jacks or other assisted lifting equipment.
• As required, assist the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
• Embody our culture and values.

Required Qualifications

• High School Diploma, or equivalent.
• Basic knowledge of computer hardware and components.
• Microsoft is committed to upholding the French language's status and ensuring its use in the workplace where applicable. However, for this specific role, proficiency in English is a bona fide occupational requirement due to technical and specialized tasks requiring the use of English to meet customer needs while working in an integrated fashion with colleagues around the world. Proficiency in verbal and written communication in French is considered an asset.
• Background Check Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
• The successful candidate currently has the ability to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada. This process includes but is not limited to:

+ Verification of identity, background, education, professional credentials, personal and professional references, credit check and criminal background check.

+ Reliability Status screening may also require a security questionnaire and security interview.

+ To obtain the requisite clearance within required timelines, applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) months during that time

Desired Qualifications

• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structured Cabling (BSC)
• Ability to frequently work standing, walking, lifting loads, and working at heights, with or without the assistance of equipment
• Aptitude to communicate effectively with multiple stakeholders
• Proficiency in written and oral communication in English to support regional and global teams
• Willingness to learn, progress, and develop new technical skills
• Flexibility to work outside standard hours, including weekends and/or holidays