Team Lead - Sorter

Intelcom | Dragonfly has over 100 sorting stations and operations across three continents. As Canada's leading last-mile logistics provider, we have a clear vision: Offer fast, accurate, and reliable delivery through cutting-edge technology.

Your role: at the heart of the chain

Main Functions: 1. Health and Safety

• Ensure compliance with health and safety protocols and maintain a safe working environment.
• Enforce safe work methods and behaviors within the team.
• Conduct safety audits and warehouse inspections.
• Ensure everyone adheres to safety standards.
• Intervene in emergencies as needed.
• Supervise truck unloading, ensure team efficiency, and apply safety measures.
• 2. Leadership and Team Support
• Motivate and lead sorters; be their point of reference.
• Mentor and support parcel sorters during the sorting process.
• Coach and guide sorters, including training new hires.
• Respond quickly to changes and unexpected events.
• Forward special files to supervisors or managers.
• Perform assigned tasks as directed by supervisors.
• 3. Operations and Workflow Management
• Support the supervision of sorting, scanning, and parcel processing (including defective items and returns).
• Configure the sorting layout.
• Assist in sorting parcels and envelopes as needed.
• Assign and manage workforce deployment as needed.
• Perform data entry as needed.
• 4. Shipping and Receiving
• Unload trailers and verify freight against manifests.
• Unload and load pallets.
• Manage driver identification, exchange delivery receipts, and secure docking. (Bill of Lading).
• 5. Warehouse Organization
• Ensure the cleanliness and organization of the warehouse.
• Perform any other related tasks.

Work Environment: Fast-paced warehouse with shift-based hours.

*The use of masculine in this job posting is solely to lighten the text.*

Why Join Intelcom | Dragonfly?

• Short and medium-term career opportunities
• Group insurance
• Collective REER program
• Employee assistance program

This position is open to meet an organizational need within the organization.

At Intelcom | Dragonfly, we advance with strong values: collaboration, innovation, excellence, and responsibility.

We value diversity, ensure equity, and create a true sense of belonging.

The process is simple: If your profile catches our attention, a recruitment team member will contact you for an initial discussion. You will then meet directly with the site manager.

See you soon!

*Accommodation measures may be offered to individuals with disabilities as part of our recruitment process, in accordance with the law. Please inform us of any special needs.*