Sales Representative, Internal Sales

Sales Representative, Internal Sales

ABOUT AIRTEK

Founded in Montreal in 1970, Airtek is a Canadian manufacturing company specializing in air compressors and industrial tools. In a context of new leadership and growth, Airtek is looking to hire a motivated individual to evolve professionally, develop their skills, and contribute concretely to the success of the company.

JOB OVERVIEW

We are looking for an internal sales representative to manage the incoming volume of customer and distributor requests for our product range. This role combines order processing, submission preparation, first-level technical support, and support for sales and marketing activities in a high-volume environment where speed and accuracy are crucial.

MAIN RESPONSIBILITIES

Order and Submission Processing

• Process and enter purchase orders (PO) received
• Prepare submissions for distributors and customers
• Respond to delivery time requests and follow up with suppliers as needed

Customer and Distributor Relations

• Provide customer service and maintain relationships with existing distributors
• Act as a point of contact for technical and order-related inquiries

Technical Support and Cross-Referencing

• Perform product cross-referencing (parts, technical equivalents) to meet customer needs

Support for Sales and Marketing

• Support sales and marketing activities, including client communication and the creation of promotional materials

Internal Collaboration

• Collaborate with internal teams (purchasing, logistics, external sales) to ensure smooth service

QUALIFICATIONS

• Customer service experience
• Excellent communication skills
• Attention to detail and organizational skills
• Diploma in administration or related field, an asset
• Experience in the industrial sector, an asset
• Bilingualism
• Salary: $50,000 to $60,000 per year

Benefits

• Dental Insurance
• Disability Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Company Events
• On-site Parking

Experience

• Sales: 1 year (Desired)
• Customer Service: 1 year (Desired)
• Language:
• French (Mandatory)
• English (Mandatory)
• Location: On-site