Branch Manager

TOUCHETTE DÉTAIL ET COMMERCIAL RECRUITS !

Branch Manager (M/F) - ...

Do you have more than 5 years of experience in managing a mechanical workshop as well as managing staff and are looking for new challenges?

Don't hesitate to send us your application quickly!

WE OFFER YOU

• A very competitive salary !
• An onboarding and integration plan.
• Collective insurance (Dental, Disability, Supplementary Health, Life Insurance, Vision, Employee Assistance Program, Collective REER, Sick Days, etc.).
• Various and generous bonuses !
• Referral bonuses !

The Branch Manager has the main responsibilities of planning, organizing, and directing the daily activities of the branch in order to achieve the strategic objectives of the network.

He/She develops the branch by establishing and maintaining privileged relationships with customers and business partners. He/She oversees operations at both the mechanical and customer service levels, leveraging his/her knowledge in management and leadership to meet challenges with passion and conviction.

ASSIGNED RESPONSIBILITIES

• Promote and share the company's strategic orientations, mission, and values with employees;
• Supervise the daily activities of the branch to meet established service expectations;
• Conduct a rigorous follow-up on the branch's operating budgets;
• Work in conjunction with the human resources department regarding hiring, training needs, performance evaluations, and other human resources-related needs;
• Implement all necessary means to ensure customer loyalty by quickly managing major customer complaints;
• Analyze information and reports from various services (tires, mechanics, customer service) and produce analysis and performance reports;
• Manage the inventory of parts, control of incoming and outgoing parts, and the biennial verification of stocks;

SUCCESS FACTORS

• Technical background: Your 5 years of experience in managing a mechanical workshop and managing staff, as well as your college studies in administration, have provided you with a solid professional background to manage a branch. Passionate about the field, you will be able to oversee operations and meet the needs of our customers;
• Leadership: You have the ability to mobilize your employees to achieve the set goals and build a positive and productive culture within the team. You are an ambassador of good practices and encourage the sharing of knowledge and experience;
• Customer orientation: You understand customers' needs and organize work to ensure their maximum satisfaction. You ensure that you meet their expectations despite the obstacles encountered;
• Stress management: You are able to manage deadlines and make thoughtful decisions quickly, even under tight deadlines;
• Problem-solving: You are able to analyze situations and make clear diagnoses. You orient your solutions towards the company's strategic objectives and the optimization of work methods within the branch.
• Please note that only the candidates selected for an interview will be contacted!
• #TRC1
• Employment Type: Full-time, Permanent
• Compensation: $70,000.00 to $85,000.00 per year

Benefits

• Dental Insurance
• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Vision Insurance
• Paid Vacation
• Equal Contribution to REER
• Employee Assistance Program
• On-site Parking
• Ability to commute or relocate:
• ... QC: Able to commute without issue or plan to relocate before taking the position (Required)

Experience

• In managing a mechanical workshop and managing staff: 5 years (Required)
• Location: On-site