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Customer Liaison Agent

Administration

Fix Auto ChomedeySaint-Jérôme, QC, CAPosted 2026-07-21

Temps plein$23.00 to $27.00

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Description

Procolor St-Jérôme is looking for a Customer Liaison Agent!

Main tasks and responsibilities:

Welcome customers
Schedule appointments with customers based on the shop schedule
Answer phone calls and emails
Open and close repair orders
Manage courtesy/rental vehicles
Communicate with insurance companies
Process payments due from customers
Perform filing
Collaborate with relevant teams (estimation, shop)
Perform any other related tasks
Desired profile:
Excellent oral and written communication skills
Professional and positive attitude
Customer service mindset and ability to work autonomously
Proficiency in common computer tools (Microsoft Office suite, Outlook)
Experience in customer service or administration, not required but an asset
Experience with Progi, Nexera, Mitchell, and Audatex software, not required but an asset

Benefits

Competitive salary
Stable daytime schedule: Monday to Friday
Early Friday departures
Dental Insurance
Disability Insurance
Supplementary Health Insurance
Life Insurance
Paid vacation
Company events
RVER
On-site parking
Compensation: $23.00 to $27.00 per hour

Benefits

Dental Insurance
Disability Insurance
Supplementary Health Insurance
Life Insurance
Paid vacation
Company events
On-site parking
Location: On-site

This posting was aggregated from indeed. Groupe Sentinella is not the employer; applying takes you to the original site. The full text belongs to the original poster.

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