Institutional Account Manager – Education

We're not looking for someone to just take orders. We're looking for someone who builds business relationships and truly helps our clients.

Who is Assek?

We help organizations ensure building health and the safety of their occupants. We ensure air quality, environmental control, and prevent water damage before it becomes a crisis.

Concretely:

• We monitor environmental conditions and resource consumption
• We prevent disasters
• We quickly detect problems when they occur
• We help teams intervene more effectively
• We reduce risks, costs, and disruptions in buildings

We don't just sell detection sensors.

We help organizations better protect their assets, occupants, and operations.

The Role

You take charge of the development and success of our institutional clientele in the education sector.

You become the reference person for:

• School service centers
• Material resources managers
• Maintenance and facilities management directors
• Building managers
• In short, you make sure that:
• our clients get the maximum value from their investment
• trust relationships develop over the long term
• new opportunities naturally emerge within already existing client organizations

What you'll do concretely

• Develop and maintain strong relationships with our institutional and education network clients.
• Ensure an exceptional customer experience at every step of the journey.
• Understand the unique priorities, challenges, and objectives of each client organization.
• Guide clients in the use and evolution of our solutions.
• Coordinate follow-ups with internal teams to ensure project success.
• Ensure proactive follow-up to anticipate needs before they are expressed.
• Contribute to the renewal, expansion, and growth of existing accounts.
• The Profile
• We're looking for someone who:
• loves building lasting business relationships
• understands the importance of an exceptional customer experience
• is attentive to clients' needs
• is organized and able to manage multiple files simultaneously
• is autonomous and takes initiatives
• is motivated by achieving concrete results
• enjoys collaborating with different teams to solve problems and create value
• is available for occasional client meetings and travel

Why work at Assek?

• Real market. Expensive and growing problem
• Proven products and solutions
• Strategic client relationships
• Ambitious team moving quickly
• Direct impact on retention and growth
• Opportunity to become a key player in an essential sector in Quebec
• In brief
• If you want to:
• have a concrete impact on your clients
• develop long-term trust relationships
• directly contribute to the company's growth
• work with organizations that manage essential infrastructure

We want to talk to you!