Front Desk Clerk

About Parkbridge Lifestyle Communities

Parkbridge, an operating platform of QuadReal Property Group, is Canada’s leader in modular housing and the largest builder, owner, and operator of residential land lease communities in the country. With over 25 years of experience, Parkbridge professionally manages more than 55 communities and 30 resorts across the country. Parkbridge enables Canadians to buy their first home sooner, seniors to downsize, and families to vacation at RV resorts that benefit from activity programs and included amenities.

Visit www.parkbridge.com for more information.

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Position: Front Desk Clerk

• Property Name:
• Camping Domaine de la Chute
• Property Address:
• 74 chemin de la chute, Saint Apollinaire
• Hourly Rate:
• $17.50-$18 per day
• Employment Duration:
• May 10 to October 18, 2026
• *This job posting concerns a newly created role within our organization.*

The use of masculine in this job posting is adopted to facilitate reading and includes all gender identities.

This role consists of providing customer service and support at the reception. This position requires availability on evenings and weekends.

What You’ll Gain

• A fantastic opportunity to work within a national company, at the forefront of the industry.
• The chance to learn while working in a unique and growing market unlike any other.
• A culture focused on collaboration among a group of like-minded people who know how to help each other and celebrate each other’s successes.

What We’re Looking For

You are enthusiastic and friendly in nature. You want to offer customers the best possible vacation experience. Your attitude is professional and you ensure excellent customer service at all times.

Job Requirements

• Provide exceptional service while ensuring that the property’s policies and procedures are followed.
• Complete check-in and check-out formalities, receive payments, make or cancel reservations, and act as the main point of contact between our clients and the RV and cabin resort management.
• Work proactively within the team by assisting colleagues, offering suggestions, taking the initiative, and taking responsibility for your actions.
• Meet or exceed brand service standards.
• Be familiar with and understand the products and services offered by the company and the RV and cabin resort.
• Greet clients and perform their check-in/process their payments.
• Make reservations by phone, online, and in person.
• Write emails, letters, newsletters, posters, and other documents, as needed.
• Pay attention to details and produce quality documents quickly using the company’s templates and following its standards.
• Handle all incoming and outgoing phone calls and emails.
• Demonstrate sound judgment and independence, good reasoning, and exemplary discretion.
• Show excellent problem-solving skills, critical thinking, and organization.
• Conduct daily site inspections and compliance defect surveys.
• Respond to customer complaints promptly, professionally, and courteously.
• Communicate client concerns or comments to the manager.
• Keep the reception area clean and well-organized.
• Read all memos related to the reception and its proper functioning; communicate effectively with all units of the RV and cabin resort.
• Record and reconcile client receipts on client notes; balance all client account reports daily.
• Ensure the safety of clients and the property by controlling access keys, establishing secure key return zones, and following credit card verification procedures for third-party reservations.

Skills and Competencies

• Excellent proficiency in Microsoft Office, including Outlook, Excel, and Word.
• Excellent time management, ability to handle multiple tasks simultaneously, and prioritize them with minimal supervision.
• Access to reliable transportation is essential.
• Availability on weekends, flexibility for varied shifts, day and night, and possibility of working full-time according to company needs.

Education and/or Experience

• High school diploma or equivalent secondary school certificate, or a combination of education and experience.
• One to two years of experience in customer service.
• Knowledge of the tourism/hospitality or camping industry is an asset.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Note to Recruiters: QuadReal and Parkbridge do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.