HR Specialist (Construction Site) - Quebec

Job ID: 179686

Intermediate Level

Eastern Canada District

Human Resources Department

Market: [[Market]]

Full-time

Job Overview

We have a unique opportunity for a dynamic HR advisor to join our employee services team. We are looking for someone with 5+ years of HR experience, excellent problem-solving skills, and the ability to thrive in a high-volume, fast-paced office environment within a shared service / center of excellence.

As an HR Specialist, you will be responsible for providing high-level support to our employees regarding benefits, new hire administration, onboarding, and HR policies and procedures. This role requires a versatile, detail-oriented individual with excellent interpersonal skills.

As an HR Specialist, you will be the first point of contact for employee assistance via our AskHR support portal, answering employee questions and requests by phone, chat, email, and in-person without appointments. You will gather and provide the requested information and take appropriate actions to resolve, refer, or escalate issues in accordance with the company's and HR's policies and procedures, working closely with our on-site HR teams, employees, and management. You will also support the department in the administration of transactional tasks assigned to you.

At Kiewit, the scale of our operations is immense. Our construction and engineering projects span the United States, Canada, and Mexico, improving and connecting communities with every initiative. We rely on our high-performing operational support professionals—they are the link that connects various segments of the company and the catalysts that drive things forward. We only hire the most motivated individuals and offer them varied career opportunities, strong leadership and mentorship, collaborative and rewarding work, and responsibilities they won't find elsewhere. We are always pushing new boundaries. You can too.

District Overview HR operations are a critical partner and service provider at Kiewit. Over the past few years, we have transitioned from decentralized HR groups to a unified shared services team, with various HR Centers of Excellence. Our vision is to become a top-tier international HR organization.

Location

This position is based in Quebec City for the Quebec Tramway –

Preparation

Works

Responsibilities

• Respond professionally and accurately to employee and manager written and verbal requests regarding HR-related questions, issues, and concerns. This includes interactions by phone, chat, email, and in-person without appointments
• Manage employee changes, special payroll, employee updates, tuition reimbursement requests, and report requests
• Plan and conduct new employee orientation (in-person and remote sessions)
• Collaborate with Center of Excellence partners to assist in the administration and support of employee issues and concerns
• Resolve cases quickly and accurately in a professional, client-focused manner, in accordance with company policies and procedures
• Escalate complex cases for resolution
• Maintain a high level of confidentiality

Qualifications

• 5+ years of HR experience
• HR or related degree preferred
• Knowledge of various HR domains including benefits, employment, and pay/ compensation practices and processes
• Ability to thrive in a high-volume, fast-paced office environment of shared services / center of excellence
• Excellent communication and customer service skills
• Strong problem-solving skills
• Ability to maintain confidentiality
• Knowledge of HRIS systems is a plus
• Ability to work with a diverse group of employees and individuals
• Excellent organizational and time management skills
• Ability to manage multiple tasks and prioritize various projects
• Strong analytical skills
• Ability to work independently or as part of a team
• High proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Additional Requirements:
• Punctuality and reliability
• Work productively and meet deadlines
• Communicate and interact effectively and professionally with supervisors, employees, and others, individually or as a team
• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies
• Work during regular business hours to organize and complete work on time. Perform overtime and work weekends if necessary

We offer our full-time employees a comprehensive set of benefits that rank among the best in our industry, including top-tier medical, dental, and vision insurance covering eligible employees and their dependents, voluntary employee wellness and assistance programs, life insurance, disability insurance, generous retirement plans, and paid time off.