Valet / Baggage Handler

Working in the hospitality and restaurant industry for nearly 50 years, Gray Collection is a prestigious group of locally authentic hotels and restaurants that offer travelers from around the world the experience of convivial luxury. Among our establishments are the Maggie Oakes, the Jacopo, the Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and the Terrasse sur l’Auberge.

Operating as a vallet/baggage handler, you will be attentive to the guests and their various requests. You play a key role at the hotel as you make the first contact with guests upon their arrival and the last upon their departure.

RESPONSIBILITIES

• Welcome guests at the hotel entrance and open the door for them;
• Take the car in charge in front of the establishment and drive it to the parking lot;
• Take care of the guests' luggage and bring it to their room or to their car, as the case may be;
• Answer guests' questions and explain the hotel services;
• Offer attentive and personalized service at all times;
• Perform any other tasks required to ensure the quality of the guests' experience during their stay at the hotel.

QUALIFICATIONS

• College diploma in tourism or hospitality, an asset;
• Possess a minimum of one (1) year of experience in the same or a similar position;
• Possess a minimum of two (2) years of customer service experience;
• Valid driver's license and clean driving record;
• Ability to drive a manual or automatic transmission vehicle;
• Friendly;
• Good sense of organization and priorities;
• Ability to work in a team;
• Excellent communication skills in French and English.

BENEFITS

• Collective insurance plan;
• Collective REER and RPDB (Deferred Profit Sharing Plan);
• 50% employee discount at all our establishments for the employee and 3 guests;
• Discounts with our business partners (transport, wellness, leisure);
• Company culture that fosters employee appreciation;
• Recognition events for employees;
• Growing company (opportunities for growth and personal development).

BENEFITS

• 50% employee discount at all our establishments for the employee and 3 guests;
• Discounts with our business partners (wellness, leisure, and more);
• Company culture that fosters employee appreciation;
• Recognition events for employees;
• Growing company (opportunities for growth and personal development).
• In the present document, we have tried to use neutral vocabulary and adapted to all people, regardless of their gender. However, it may happen that some terms, job titles, and certain phrases force us to use the masculine as a neutral gender. We prefer to inform you.

As we prioritize an inclusive work environment, it is understood that we invite all people to apply, regardless of their gender.

• Knowledge of English (oral) is required for this position due to frequent and necessary interactions with an anglophone and international clientele, in a tourist and proximity context with several partner hotels. The incumbent must welcome, inform, and serve clients autonomously; English communication is essential to the performance of the functions, the quality of the service, and, when applicable, to safety, and cannot reasonably be entrusted to another employee.
• #GCEVENT25