Internal Sales Representative / Sleep Support Advisor

Linde Canada Inc.

Internal Sales Representative / Sleep Support Advisor (Full-Time)

Any Linde location in Canada | req31317

The internal sales representative / sleep support advisor is responsible for receiving and processing orders, inquiries, and/or problems from customers who visit in person or by phone, regarding ordered items or products, as well as in-store sales and customer inquiries that come in person. They are accountable for achieving sales objectives related to Linde Canada's sleep activity. The starting salary is $51,420 per year.

What you'll love to do

• In this role, you will inform customers about CPAP therapy and ensure that the CPAP equipment is properly fitted
• You will collaborate with the regional manager and the customer service team to achieve store sales and margin goals
• Additionally, you will work with sleep labs to ensure that customers' therapeutic needs are met and that government billing forms are completed and submitted on time
• You will perform customer service tasks, such as receiving and entering orders by phone, answering questions, tracking the status of orders or product shipments, and resolving issues
• You will need to stock shelves and install promotional materials in the store
• You will collaborate with suppliers to train the entire staff on CPAP therapy products
• You will be responsible for providing complete and accurate data on account configurations and pricing, and ensuring the accuracy of customer information
• You will process payments to ensure that customer accounts remain current
• This is a fully remote position.

What makes you a strong fit

• You have a high school diploma and proven professional experience focused on customer satisfaction
• You are capable of promoting products and services to support sales growth
• You have demonstrated excellence in customer service through your excellent communication, interpersonal, and computer skills
• You possess strong time management skills, are able to perform multiple tasks at once, remain calm under pressure, and complete tasks assigned to you
• You are results-oriented and organized, with the willingness to exceed sales and margin goals and manage priorities effectively
• You are also capable of establishing and managing relationships with current and new customers, as well as with referral sources
• You are safety-conscious, motivated, and able to work with minimal supervision in a dynamic environment
• Must be bilingual in French and English (both spoken and written) and be able to communicate professionally in both languages.
• Must be available to work on a schedule of 11 a.m. to 9 p.m.

Why you'll love working with us

At Medigas, the healthcare division of Linde Canada Inc., you will join talented people from all walks of life, who are committed to improving the lives of our customers while ensuring the success of our organization. You will work on supporting, developing, and implementing stimulating and meaningful customer-focused programs, and you will be given responsibilities from the start of your career. Our employees' contributions are valuable to our company, our customers, our communities, and our shareholders.

Medigas has been a leader in the Canadian healthcare market since the late 1960s. We are a provider of home oxygen therapy, respiratory services, medical gases, and related medical equipment. Everything we do stems from our commitment to helping people live better and supporting the healthcare professionals who make that possible.

Here's what we offer you.

At Linde, we know we face new challenges every day, and we love that. You will work with different teams while having responsibilities. You will meet creative people who are trying to move our Company forward. It's the opportunity for you to progress in a leading company with real success.

At Linde, every day is an opportunity: an opportunity to learn, grow, share success, and contribute to one of the world's most important industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

If we've inspired you, we'd like to discuss it further with you

We look forward to receiving your complete application.

Linde has implemented a comprehensive background verification process that may include, without limitation, a criminal record check, as well as reference and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Candidates who require accommodations during the recruitment and selection process are encouraged to let us know in advance if accommodations are needed. We will work with you to meet your needs.

We are committed to promoting equity in employment for women, Indigenous peoples, visible minorities, and people with disabilities. Candidates from these groups are encouraged to apply.

All qualified candidates will be considered for employment without distinction based on race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

• The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of employees assigned to this position. Therefore, employees assigned to this position may be required to perform additional tasks as requested by their supervisor.
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