Receptionist, Customer Service 20h to 28h/week (3 years of experience required)

Schedule: between 10am and 8pm from Tuesday to Thursday and/or Friday between 10am-6pm and/or Saturday between 9am to 3pm.

About Us

The Hair Health Center is the specialized clinic that gives confidence to people dealing with hair issues through personalized, proven and human solutions.

Our mission: transform the hair experience with an expert, warm and deeply respectful approach to each client.

Required Experience: minimum 3 years.

Part-Time Position; min 20hrs to 28hrs per week.

Key points of our work environment

• Modern offices
• Growth opportunities
• Dynamic environment

Role and Responsibilities

• Welcome and assist visitors according to established standards
• Cash handling, billing for services rendered and products
• Appointment scheduling, offer next appointments to clients; follow-up
• Client files; update information daily
• Responsible for calls; advise on services offered at the Center (trichology, clinic, hairdressing...) for appointment scheduling
• Advise on store products according to clients' needs
• Store; ensure shelves are stocked, decorations according to the season are appropriate
• Respond to information requests by email, phone or in person
• Ensure daily client follow-ups
• Daily follow-up on received calls and voicemail
• Ensure the premises remain clean and tidy during the day
• Employment Type: Full-Time
• Compensation: $18.00 to $22.85 per hour

Benefits

• Dental Insurance
• Supplementary Health Insurance
• Paid Vacation
• Flexible arrival and departure times
• On-site parking
• Location: On-site