Internal Sales Representative

At Wolseley Canada, our competitive advantage lies in the knowledge and perspectives found throughout the organization. Here, you will build strong relationships and support essential sectors that touch the lives of Canadians. Every day, we approach our work with intention and pride; for ourselves, our partners, and our clients. You will have a solid foundation to try new things, discover new opportunities, take on challenges, and advance your career. Does this sound like a place where you would like to work?

Wolseley Canada is the first wholesale distributor of plumbing, HVAC/R, waterworks, and industrial products in the country. When you work here, you benefit from a network of opportunities in a place where you are appreciated and where standards are higher.

Join the Pros!

*The Internal Sales Representative is an essential member of our internal sales team. You have the privilege of building strong relationships with each client and are the main point of contact for order placement. You work closely with our external sales team and the warehouse team to ensure that deliveries are executed and communicated correctly to all parties involved in the shipping process.*

What's in it for you?

• Normal business hours Monday to Friday
• Full benefits package with fully paid benefits for the basic kit on the first day of employment
• Opportunities for professional development and training
• Life, disability, and wellness insurance programs
• Retirement savings programs, including a RRSP and a defined benefit pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick days, and a paid day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit-sharing plan
• Employee discounts on top plumbing and HVAC/R product brands
• Tuition reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do

• Take responsibility for order processing, which includes quoting prices according to established margins, sourcing additional products, and creating purchase orders
• Enter submissions and orders into the system accurately and timely
• Ensure accuracy in pricing, stock, and order information provided to clients
• Build and maintain relationships with new and existing clients by phone or email to drive additional sales
• Prepare submissions and process orders on behalf of the external sales staff
• Respond to customer requests promptly
• Meet sales targets set by management by promoting or incentivizing product sales
• Adhere to the Company's safety policies and regulations
• Provide support to the warehouse

What you will bring

• Minimum of 2 years of experience in sales
• Previous experience in internal sales for plumbing (an asset)
• Any combination of relevant experience will be considered
• DEC in Building Mechanics or DEP in Plumbing-Heating (an asset)
• General computer skills, including Microsoft Office
• Knowledge of the AS400 system, an asset
• High level of engagement to provide exceptional customer service
• Proven sense of initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills in setting priorities and completing multiple tasks regularly

*Each submitted CV is individually reviewed by our team and kept on file for 24 months in case a new opportunity matching your skills and abilities arises.*

Please note that this position requires a satisfactory criminal record check. A criminal record under the Criminal Code and/or a federal criminal record does not automatically disqualify you from the position.

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