Sales Representative

At FloorBox, sales are not about cold calling or blind calls. You work with incoming leads, engaged customers, and a solid, growing market.

Based in Sherbrooke, FloorBox is Canada's largest online retailer of flooring, with active growth across Canada and the United States.

This position is for you if you enjoy closing deals, building strong customer relationships, managing your files from A to Z, and thriving in a fast-paced, stimulating, and results-driven environment.

Concretely, your daily routine will look like this

• Working on customer quotation requests generated by our online sales platform (Inbound).
• Working from a list of clients provided by the company.
• No cold calls or prospecting for new clients.
• Building quotations according to customer needs and closing sales.
• Managing the complete sales cycle via phone and our e-commerce platform: presenting quotations, negotiating, and closing deals.
• Working with clients who are both individuals and industry professionals (installers, contractors, etc.).
• Speaking with clients across Canada and the United States, so mostly in English.
• Communicating with our various suppliers to obtain different information to support you in selling their products.
• Informing customers about the features and usage of different products.
• Performing customer follow-ups and reminders using the CRM software.
• Providing exceptional shopping experiences by being in solution mode.

What we offer

• Base salary of $48,000
• Uncapped commissions
• Realistic total compensation of $75,000 to $100,000
• No cold calls
• Stable daytime hours, Monday to Friday
• Free internal training
• Advancement opportunities based on your performance
• Social benefits, REER FTQ, vacation from the first year
• A young, motivated team and a really dynamic company culture

What we are looking for

• Experience in retail sales or a related field
• Good fluency in English, both spoken and written
• Comfort with computer tools and multitasking
• Drive, customer sense, and performance mindset
• Does this sound interesting to you? Apply now, we are eager to meet you!
• Employment Type: Full-time
• Compensation: $75,000 to $100,000 per year

Benefits

• Paid time off
• On-site parking
• Location: On-site