Restaurant Manager

MAMA C RESTAURANT

Join Corner Collection, a prestigious collection of hotels, restaurants, and spas, where excellence and passion define every experience. Our iconic establishments, the Nelligan Hotel, recognized as Canada's best urban hotel by the prestigious Travel & Leisure – Best Awards, and the Place d'Armes Hotel, recently awarded a Michelin Key and a Travel & Leisure award, embody our values: community, passion, responsibility, and excellence. Join our team and contribute to creating personalized moments for our guests.

We are seeking a passionate Restaurant Manager to join our dynamic team. You will be the beating heart of our operation, guiding with inspiration the planning, organization, and direction of our service team. Your commitment to customer service excellence and your meticulous attention to detail will be the foundation of your mission. By cultivating an environment where each guest receives personalized attention and a memorable dining experience, you will maintain first-class operational standards, ensuring the success of our establishment.

YOUR ROLE IS CRUCIAL

• Manage the recruitment, integration, and development of an exceptional, professional, and welcoming team
• Plan, organize, and direct the restaurant to ensure an exceptional guest experience and operational efficiency
• Schedule shifts according to needs and anticipated foot traffic
• Be present in the dining room to provide service up to expectations and ensure an exceptional customer experience
• Ensure effective and continuous communication with the kitchen for smooth service flow
• Supervise and motivate teams, including captains and head host/hostess, ensuring optimal coordination
• Ensure adequate inventory planning
• Manage budgets, inventory, and achieve financial objectives
• Handle complaints, offer solutions to customers, and follow up as necessary
• Ensure customer satisfaction before, during, and after service
• Collaborate with other hotel departments for optimal synergy

Of course, this list is not exhaustive; we expect you to be versatile!

WE NEED YOU IF

• You have a deep desire to create unique moments for our clients and possess strong leadership with solid experience (at least 5 years) in managing upscale restaurants.
• You have the energy, stamina, and availability for this demanding role, with flexible hours including evenings, weekends, and holidays.
• You are bilingual in French and English for effective communication with an international clientele.
• You maintain exemplary service standards while handling high volumes of customers.
• You are passionate, energetic, and professional, with a positive attitude and contagious enthusiasm.
• You embody a culture focused on excellence, accountability, and collaboration.
• Your natural leadership inspires and has a positive impact on your surroundings.
• You are disciplined and process-oriented, capable of working calmly in all situations.
• You create a welcoming environment for our clients, colleagues, and the community.
• You are committed to providing personalized and memorable service that retains our clients.

WHAT WE OFFER

• The unique opportunity to work in one of the most reputable establishments in Montreal, recognized locally and worldwide.
• A trendy and upscale environment just steps away from a metro station in the heart of Old Montreal.
• A competitive salary and rewards that aim to recognize self-exceedance and positive behaviors that shine our purpose and values.
• Access to a meal program.
• An environment where work-life balance is encouraged.
• Exceptional discounts in all Corner Collection establishments for you and your family.
• Many opportunities to grow and reach your full potential – we are expanding, and we want passionate and motivated people to grow with us.
• Discounts on the STM's monthly Opus card.
• A collective health insurance and REER program with employer contribution for full-time Corner team members.
• A recognition program, festive events, and team-building activities.
• #CC1