Cashier Manager

Looking for a job that allows you to learn, meet people, have fun, share your ideas, and help customers in a family-friendly and diverse work environment? Would you like to join one of Canada's most iconic and respected companies? We are 100 years old and we need you! Job Summary

As a member of the store management team, the Cashier Manager is responsible for managing and directing the cashier and customer service areas, ensuring the department operates efficiently with friendly and informed staff. This role ensures customer satisfaction and the execution of retail operations in accordance with performance expectations.

Benefits

• An incredibly friendly team
• Career advancement opportunities
• Profit-sharing (conditions apply)
• Employee discounts
• Diverse, inclusive, and safe work environment
• Work-life balance
• Flexible work schedule
• Continuous learning and training
• Scholarship opportunities
• Reward and recognition program
• Group insurance (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer engaged in the community
• Working for a local company
• And much more!

Responsibilities

• Foster a culture that values customer service excellence.
• Ensure smooth customer flow at the store entrance.
• Maintain the quality of the display area (cashier counter and customer service area) to ensure customer expectations are met.
• Plan and manage daily and weekly activities and department goals.
• Train, supervise, assist, mentor, encourage, motivate, inspire, and support team members in department activities.
• Manage team performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Assist and support cashiers and customer service representatives.
• Prepare work schedules that meet business needs while adhering to budget guidelines.
• Help with store opening and closing.
• Participate in the selection and orientation of new hires.
• Resolve issues and conflicts while ensuring customer and employee satisfaction.
• Ensure compliance with health and safety regulations.

Requirements/Competencies

• Experience in supervision, leadership, and/or management, or other relevant experience
• Ability to work shifts (day, evening, weekend, and holidays)
• Friendly and customer-focused
• Ability to perform physical efforts, including standing/walking for 8 hours
• Ability to plan, organize, communicate, delegate, and follow up on team activities and projects
• Strong computer skills
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt, and handle difficult situations and make tough decisions
• Ability to use a cash register (asset)
• Experience in retail, execution, and operations (asset)
• High school diploma (asset)
• Vacancy Type: New
• Employment Type:
• Full-time