French Library Services Coordinator

About the Position

Are you a dynamic, creative individual who is passionate about promoting the French language and Francophone culture? Do you have excellent communication skills, a strong customer service orientation, and the ability to engage and mobilize members of a community around meaningful initiatives?

The City of Côte Saint-Luc Public Library is seeking a French Library Services Coordinator to help develop and enhance its French-language services and programs.

Reporting to the Manager of Digital Learning and Resource Discovery, the incumbent plays a key role in the development, coordination, and promotion of services for the Francophone community. The successful candidate will build and maintain relationships with residents and Francophone organizations while ensuring the delivery of high-quality library services, including collection development, reference services, readers’ advisory, cultural programming, and community outreach.

Work Schedule

• Tuesday to Saturday, 10:00 a.m. to 6:00 p.m.
• Flexible hours; however, a minimum of two days per week on the 10:00 a.m. to 6:00 p.m. schedule is required.
• Required to work Saturdays, evenings, and holidays as operational needs require.
• Key Responsibilities

French Collection Development

• Select, acquire, and maintain a diverse collection of French-language materials in all formats (print, digital, and audiovisual).
• Regularly evaluate collections and ensure their relevance based on community needs and usage trends.
• Administer the budget for French-language collections.
• Monitor trends in Francophone publishing, authors, and literary awards.
• Collaborate with specialized vendors and library staff to promote and integrate French-language resources throughout the library system.
• Review and assess patron purchase suggestions.
• Perform cataloguing and classification of French-language materials as required.

Reference and Information Services

• Provide reference and information services in both French and English, in person, by telephone, and online.
• Assist patrons in using both print and digital collections.
• Provide information on government, community, and cultural resources available in both official languages.
• Support newcomers by providing information and referrals to local services.
• Offer basic technology assistance related to the catalogue, devices, and digital platforms.
• Develop and maintain research guides, FAQs, and instructional materials in French.

Readers’ Advisory Services

• Provide personalized reading recommendations to Francophone patrons.
• Develop reading lists, themed guides, and displays highlighting Francophone literature.
• Promote Francophone authors, literature, and cultural perspectives.
• Support readers of all language proficiency levels, including French learners and bilingual patrons.
• Participate in initiatives that encourage the discovery of French-language literature.

Programming and Events

• Plan, coordinate, and facilitate activities for the Francophone community, including:
• + Book clubs;
• + Technology workshops;
• + Lectures and presentations;
• + Author talks;

+ Cultural events.

• Collaborate with the programming team to incorporate French-language content into the library’s overall programming.
• Evaluate program success and adapt offerings based on community needs and feedback.
• Participate in the development of bilingual programs and initiatives that support French-language learning.

Social Media and Promotion

• Create and publish French-language content for the library’s social media platforms.
• Promote collections, programs, authors, and resources available in French.
• Work closely with the Communications and Marketing teams to ensure consistent and engaging messaging.
• Produce reports on audience reach and engagement.
• Create multimedia content to support promotional campaigns.

Community Outreach

• Develop and maintain relationships with local Francophone organizations and community groups.
• Identify emerging needs within the Francophone community.
• Implement initiatives that improve access to library services and resources.
• Develop promotional materials and outreach campaigns tailored to Francophone audiences.
• Gather community feedback to inform service, collection, and program development.

Administration and Leadership

• Prepare monthly statistical and narrative reports.
• Evaluate existing services and recommend improvements.
• Maintain high standards of service quality and productivity.
• Oversee daily operations in the absence of other managers.
• Supervise building and facility security as required.
• Train and mentor support staff, students, interns, and volunteers.
• Participate in management meetings and contribute to the achievement of the library’s strategic goals.

Skills and Knowledge

• Excellent oral and written communication skills in both French and English.
• Strong leadership, staff supervision, and team development skills.
• Excellent planning, organizational, and prioritization abilities.
• Proven problem-solving skills and the ability to manage challenging situations effectively.
• Proficiency with information technology and a strong understanding of social media.
• Knowledge of public library services and the needs of a diverse clientele.
• Demonstrated knowledge of Francophone literature and genre fiction.
• Commitment to excellence in customer service and cross-departmental collaboration.

Required Qualifications

• Master of Library and Information Science (MLIS) or an equivalent degree.
• Minimum of one (1) year of experience in a public library environment.
• Full proficiency in French and English, including speaking, writing, and reading comprehension.
• Note

Candidates may be required to complete proficiency assessments in both French and English.

Additional Information

The masculine form is used solely to simplify the text.

The City of Côte Saint‑Luc thanks all applicants for their interest. Priority will be given to candidates whose qualifications most closely match the requirements of the position.

Employment Equity

The City of Côte Saint‑Luc is committed to equity, diversity, and inclusion through its Employment Equity Program. We encourage applications from women, visible and ethnic minorities, Indigenous peoples, and persons with disabilities.

Please let us know, in complete confidence, if you require accommodation during any stage of the recruitment and selection process.

Language of Work

The City is a recognized organization under the *Charter of the French Language* and is authorized to use both French and another official language.

Selection Process

We thank all applicants for their interest. However, only those selected for an interview will be contacted.