Receptionist

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support ... DU POSTE

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing
• MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours
• Working Conditions

Considering the work environment associated with this position, the following factors may apply:

Work Environment

• Work is primarily done indoors
• Standard work attire required

Work Postures

• Continuous seated position for several hours a day, up to 6 hours a day
• Frequently climb stairs to access buildings

Physical Demands

• Physically demanding with manual dexterity, including the use of documents, calculators, computers, and telephone

Working Hours

• Work beyond standard business hours as needed
• Minimum travel required
• Postal Code: G7H 1S6
• Category (Portal Searching): Administration and Clerical
• Job Location: CA-QC - Chicoutimi