Receptionist

Rouyn-Noranda Municipal Housing Office is currently looking for a Receptionist to provide customer service and administrative support.

WHAT MIGHT INTEREST YOU ABOUT THE COMPANY:

Rouyn-Noranda Municipal Housing Office plays a crucial role in the development and management of affordable housing for families and seniors in the region. With a real estate portfolio of 382 affordable housing units (HLM) spread across 18 buildings, the Office directly contributes to improving the quality of life in the community.

YOUR MISSION:

Your mission as a Receptionist in the Rouyn-Noranda Municipal Housing Office team:

• Provide reception services (answer customer inquiries, housing requests, eligibility assessment, follow-up of applicant files, etc.);
• Receive and process service requests regarding the building (fill orders, display during construction, contact tenants, etc.);
• Be responsible for tenant services (bill and receive payments, manage complaints, assign parking spaces, renew leases, etc.);
• Perform various administrative tasks (mail, emails, calls, minutes, filing, data entry, stationery, social media, etc.).

WHAT YOU NEED

• Hold a high school diploma or equivalent;
• Have 6 to 12 months of experience in a similar role;
• Be proficient in Microsoft Office.

WHAT WE EXPECT FROM YOU

• Demonstrate listening skills, humanity, patience, resilience, and kindness;
• Recognize and respect professional boundaries;
• Manage complex situations effectively.

WHAT YOU WANT TO KNOW

• Position: Permanent/Full-time;
• Location: Rouyn-Noranda;
• *
• Working hours:
• Monday to
• Thursday from 8:00
• AM to 4:30
• PM and
• Friday from 8:00
• AM to 12:00 PM (35 hours/week);
• Salary: between $22.86 and $23.66/hour;
• Pension fund with additional employer contribution (6% to 8.5%);
• Group insurance;
• Telemedicine;
• 4 weeks of vacation after one year of service;
• 10 days of sick leave after one year of service;
• 13 paid holidays;
• Paid leave on your birthday.

THE EXTRAS

• Social committee (Christmas party, team activities, etc.);
• Modern office (complete kitchen and bathroom).
• *We ourselves create opportunities, send us your application!*

*We thank you for your interest in the* *Receptionist* *position. Only candidates with the desired profile will be contacted.* *NO. AP-2000268*